Home Care Liaison (Hospital Liaison)
About The Position
For nearly 20 years, TheKey has helped clients achieve successful long-term aging at home with comprehensive, concierge-based care. Ensuring the dignity, safety, and independence of its clients, TheKey is committed to changing how the world lives and ages at home. Employee-teams get the training, resources, and support they need to deliver an exceptional care experience for clients and their families. Founded in Silicon Valley, TheKey has grown from a single location to service coverage throughout North America enabling clients to live life on their own terms, in their own homes. Position Summary The Home Care Liaison is responsible for building and maintaining referral relationships, acquiring new clients, ensuring overall satisfaction with The Key services, and coordinating with local teams to ensure the provision of high-quality service. Home Care Liaisons are responsible for maintaining a book of business that meets and exceeds established revenue and client acquisition targets and a key account management approach to support sales growth.
Requirements
- Possess a university degree preferably in Health Sciences, Gerontology, Social Work, Nursing, Healthcare Administration, or Recreation Therapy.
- 2+ years of business development experience in-home care, senior living, pharmaceuticals, medical devices, and senior health care.
- Excellent customer service and sales skills.
- Computer proficiency and ability to document sales activity timely and accurately.
- Current driver’s license and proof of insurance.
- Timely and accurate positive fingerprint identification of California based applicants as a condition of employment.
Responsibilities
- Building and maintaining referral relationships
- Acquiring new clients
- Ensuring overall satisfaction with The Key services
- Coordinating with local teams to ensure the provision of high-quality service
- Maintaining a book of business that meets and exceeds established revenue and client acquisition targets
- Utilizing a key account management approach to support sales growth
Benefits
- Medical/Dental/Vision Insurance
- TouchCare VirtualCare
- Life Insurance
- Health Savings Account
- Flexible Spending Account
- 401(k) Matching
- Employee Assistance Program
- PTO Plan for Non-Exempt Employees
- Flexible PTO Plan for Exempt Employees
- Holidays and Floating Holidays
- Pet Insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
