Home Care Community Liaison

Home Helpers•Short Hills, NJ

10d•Hybrid

About The Position

This role is for a Home Care Community Liaison who will be responsible for owning the referral network, converting inbound leads, and building the payer side of the business. Unlike typical liaison roles, this position provides qualified inbound leads, offers uncapped commission paid per hour served for the lifetime of the client, and guarantees 100% staffing of accepted referrals within 48 hours. The liaison will report directly to the owner, allowing for same-day decisions on cases and rates. The role involves managing relationships with hospital and SNF discharge planners, case managers, elder law attorneys, senior living directors, and physician practices, as well as running in-home consultations and closing business. Additionally, the liaison will be responsible for securing approvals from UnitedHealthcare and Horizon BCBSNJ MLTSS, deepening relationships with MLTSS care managers at Aetna and Fidelis, and pursuing Medicare Advantage supplemental benefit contracts.

Requirements

2+ years selling home care, hospice, home health, or SNF admissions in New Jersey
Referral sources you can name by organisation and role — people who take your call today
A track record in numbers: clients closed, hours added, close rate
Experience being paid on commission, and fluency in how your own plan works
Ability to close an in-home consultation with an adult child deciding under pressure
Valid driver's license and reliable transportation

Responsibilities

Own the referral network — hospital and SNF discharge planners, case managers, elder law attorneys, senior living directors, physician practices.
Convert the inbound leads by running in-home consultations and closing private-pay and LTC insurance business.
Build the payer side by securing UnitedHealthcare and Horizon BCBSNJ MLTSS approvals.
Deepen relationships with MLTSS care managers at Aetna and Fidelis.
Pursue Medicare Advantage supplemental benefit contracts under SSBCI and VBID.