Home Care Clinical Educator (Queens, NY)

FreedomCare•New York City, NY

4d•Onsite

About The Position

FreedomCare is seeking a Nurse Educator for its Licensed HomeCare team. The role delivers the agency’s Personal Care Aide (PCA) training program, including 40-hour courses, skills instruction, competency evaluation, testing, and required documentation. The educator also supports caregiver and clinical staff education, retraining, and competency development, and performs field-based nursing work as assigned by the Director of Patient Services to support patient care, supervision, competency, and operational needs. This is an on-site role requiring a regularly scheduled commute and local travel to FreedomCare locations in New York City. The position may require occasional coverage for field RN visits in Queens, Manhattan, and Brooklyn. Responsibilities combine office, education-site, and field-based work. Field assignments may include patient visits, RN assessments or reassessments as appropriate, caregiver supervisory and competency visits, clinical follow-up, audit support, and patient or caregiver education. The role handles confidential patient, caregiver, and employment information in accordance with HIPAA and company policy. FreedomCare describes itself as a healthcare company founded in 2016, the largest consumer-directed home care agency in New York State, with operations expanding to other states and technology-based innovations. Its stated values are service, empathy and availability; ownership; integrity; and a positive, can-do approach. The company emphasizes an inclusive workplace and equal opportunity employment.

Requirements

Current and unrestricted New York State Registered Professional Nurse (RN) license.
Associate Degree in Nursing.
At least 1 year of experience in home care services, such as LHCSA, CHHA, or hospice.
Knowledge of PCA training requirements, adult-learning principles, caregiver scope of practice, infection control, patient rights, and clinical documentation standards.
Strong clinical judgment and ability to teach, evaluate, and reinforce safe care within RN and PCA scope of practice.
Strong presentation, facilitation, written, and verbal communication skills; ability to explain clinical and regulatory requirements clearly and professionally.
Ability to engage adult learners, provide constructive feedback, and adapt instruction to different learning needs while maintaining required training standards.
High attention to detail and ability to maintain accurate records in Salesforce, Medflyt, training platforms, portals, and other required systems.
Ability to organize multiple classes, deadlines, field requests, and follow-up needs, and promptly escalate compliance or patient-care risks.
Commitment to patient rights, confidentiality, HIPAA, service quality, regulatory compliance, and FreedomCare values.

Nice To Haves

Home care education or supervisory experience.
Experience delivering healthcare training, caregiver education, competency evaluation, clinical onboarding, or adult education.

Responsibilities

Conduct and facilitate 40-hour PCA training courses in accordance with NYSDOH requirements and the agency’s approved curriculum, including classroom instruction, skills demonstrations, testing, and competency evaluation.
Prepare training materials, equipment, class rosters, attendance records, examinations, skills checklists, and other required program documentation.
Maintain complete, audit-ready training records, including enrollment, attendance, curriculum completion, examinations, competency evaluations, remediation, completion status, and follow-up documentation.
Provide remediation, retraining, and competency refreshers when trainees or caregivers do not demonstrate required knowledge or skills, and document follow-up actions.
Collaborate with the Director of Patient Services, Recruitment/Certification, Compliance, and Learning & Development on compliant PCA training, caregiver onboarding, and consistent education standards.
Provide orientation, education, and competency support for new field nurses, as well as retraining or clinical refreshers for existing nursing staff as needed.
Perform assigned field-based nursing work, including patient home visits, RN assessments or reassessments as appropriate, caregiver supervisory visits, competency assessments, clinical follow-up, patient and caregiver education, and other nursing activities within RN scope of practice and agency policy.
Support audit readiness and quality improvement by maintaining accurate education records and ensuring training practices are applied consistently across LHCSA locations.
Ensure trainees meet applicable program admission and completion requirements before training completion or certification documentation is finalized.
Track class attendance, completion, test results, competency needs, outstanding requirements, and follow-up actions; promptly escalate barriers that may affect certification, patient care, or compliance.
Travel locally as assigned to support patient visits, assessments, caregiver competency and supervisory visits, clinical follow-up, audit support, education, and other nursing or operational needs.
Handle confidential patient, caregiver, and employment information in accordance with HIPAA and company policy.