HOME CARE AIDE

European Service LLC•Aurora, IL

9d•Onsite

About The Position

The Home Care Aide (HCA) provides non-medical assistance to elderly and disabled individuals in their own residences. The role supports household tasks and activities of daily living and reports directly to the assigned supervisor at EUROPEAN SERVICE LLC. HCAs must follow the client’s written Plan of Care and are not permitted to serve clients in nursing homes, hospitals, or other long-term facilities, or to perform medical tasks. Overtime or work beyond authorized hours, and changes to scheduled service hours, require approval from the direct supervisor. Duties include housekeeping, personal care, meal planning and preparation, assistance with special diets, transportation and transfers, and support with clothing care and physical therapy under licensed medical personnel’s supervision. HCAs observe and report changes in a client’s functioning or health, maintain required timekeeping and service documentation, follow emergency and attendance reporting procedures, and protect client confidentiality. The position also requires safe work practices, professional and respectful conduct, teamwork, compliance with company policies, and attendance at training and staff conferences.

Requirements

Must be at least 18 years old.
Must have legal authorization to work in the United States.
High school diploma or GED, or one year of documented supervised work experience in the Community Care Program (CCP), one year of employment in a comparable human-service capacity, or experience caring for a dependent child or adult family member.
Must complete EUROPEAN SERVICE LLC’s pre-service training program and achieve a score of at least 80%, or provide evidence of 40 hours of prior supervised training as a home care aide or caregiver within the past two years.
Must submit to and pass a pre-employment background check.
Able to communicate effectively in English, verbally and in writing.
Able to follow written and oral directions and instructions effectively.
Excellent human-relations and communication skills, including the ability to deal courteously with clients, families, coworkers, and the public, including when they are irate or unreasonable.
Knowledge of all aspects of in-home care.
Must be in good physical health and provide TB test documentation.
Must have the physical and mental ability to work independently.
Able to stand and sit, and intermittently walk, bend, stoop, reach, and lift objects weighing up to 30 pounds.
Must maintain client confidentiality and comply with organizational policies, including safety, infection control, and ethical-business requirements.

Nice To Haves

Prior experience working with the elderly population is preferred.
Additional languages are preferred.

Responsibilities

Follow company policies and procedures and the client’s written Plan of Care; report temporary changes or deviations to the supervisor and carry out duties as assigned.
Serve clients only at their residences, not at nursing homes, hospitals, or other long-term facilities.
Obtain supervisor approval before working overtime, exceeding authorized hours, or changing scheduled service hours.
Perform routine housekeeping, including making beds, dusting, washing dishes, vacuuming, cleaning kitchens and bathrooms, and doing laundry.
Provide hands-on assistance with toileting, bathing, and other activities of daily living.
Plan, shop for, and prepare nutritious meals, or assist clients with these activities; serve meals and assist with feeding as needed.
Assist with written special diet plans and reinforce adherence to those diets.
Assist with transporting and transferring clients as needed.
Assist with or perform clothing care and assist clients during physical therapy under the supervision of licensed medical personnel.
Treat clients, employees, and their families with respect and dignity; maintain a professional, courteous relationship with staff.
Observe clients’ functioning and health conditions and report changes, including changes in client contact information, to the supervisor.
Provide receipts and documentation for essential shopping or errands and complete the Two-Way Receipt.
Use the electronic clock-in and clock-out system correctly and on time, using the client’s home or landline phone.
Report schedule changes to the supervisor as soon as possible; promptly report missed clock-ins or clock-outs and submit the client-signed original timesheet by the payroll due date, no later than 5:00 PM.
Submit a Monthly Homemaker Service Report bearing the client’s original signature by the 10th of the following month.
Call 911 in emergencies and then contact the direct supervisor.
Report absences or lateness to the supervisor as soon as possible and no later than two hours before the scheduled start time.
Protect personal and others’ health through safe work practices, prompt reporting of unsafe conditions, and participation in relevant occupational health and safety in-services.
Work cooperatively with staff and other offices, contribute to company goals and quality-improvement activities, and represent the company professionally.
Follow dress, safety, fire, infection-control, confidentiality, ethical-business, and other organizational requirements; communicate the company’s mission, ethics, and goals.
Do not perform prohibited medical tasks, including administering injections or medications, giving enemas or eye drops, changing wound dressings, cutting clients’ fingernails or toenails, or applying prescription lotions.
Attend quarterly in-service training and staff conferences and complete assigned work on time.