Home Cafe Host/Hostesses

Full House Resorts•Cripple Creek, CO

2d•Onsite

About The Position

Regular and reliable attendance is a fundamental requirement of this position. Employees are expected to be punctual and consistently present during their scheduled work hours to ensure the effective and efficient operation of the business. Wears and maintains all uniforms properly. Must wear a gaming license if in possession of one. Develops and maintains positive relations with all customers and employees. Responsible for managing the flow of the restaurant. Seat guests in designated areas consistent with server rotation to ensure no one is overwhelmed or underseated. Maintains a waitlist by estimating an accurate time to guests. Uses pager to signal guests once their table is ready. Answers questions about the restaurant, menu, and casino operations completely and accurately. Presents a positive and welcoming image to all customers and employees. Performs all duties in compliance with all safety standards, health standards, internal policies and procedures, and in compliance with the Colorado Limited Gaming Act. Assists with cleaning tables and performing other responsibilities as directed. Completes daily side work, including sanitizing menus. Responsible for balancing the register drawer at the end of each shift. Performs other duties, including special projects, as needed or directed.

Requirements

Demonstrated experience performing within specific deadlines or under pressure.
Demonstrated experience in problem-solving, organizing, and prioritizing work.
Graduation from high school or equivalent is preferred.
No previous experience is required; however, prior knowledge or experience within a hospitality, restaurant, or gaming environment is desirable.
Demonstrated effective and diplomatic oral and written communication skills using English.
Friendly and welcoming demeanor.
Ability to perform basic mathematical calculations.

Nice To Haves

Successful completion of Bloodborne Pathogens and hazardous material training is preferred.

Responsibilities

Develops and maintains positive relations with all customers and employees.
Responsible for managing the flow of the restaurant.
Seat guests in designated areas consistent with server rotation to ensure no one is overwhelmed or underseated.
Maintains a waitlist by estimating an accurate time to guests.
Uses pager to signal guests once their table is ready.
Answers questions about the restaurant, menu, and casino operations completely and accurately.
Presents a positive and welcoming image to all customers and employees.
Performs all duties in compliance with all safety standards, health standards, internal policies and procedures, and in compliance with the Colorado Limited Gaming Act.
Assists with cleaning tables and performing other responsibilities as directed.
Completes daily side work, including sanitizing menus.
Responsible for balancing the register drawer at the end of each shift.
Performs other duties, including special projects, as needed or directed.