Home and Community Serv. Prov.

Villa of Hope • Rochester, NY

5d • $18 - $30 • Hybrid

About The Position

Villa of Hope helps youth and families rebuild relationships, recover from trauma and renew Hope for their future. This role involves providing rehabilitative psychoeducation, strength-based service planning, and other restorative supports to children and adolescents up to age 21 within the community. The provider will ensure compliance with agency policies, maintain client confidentiality, and provide crisis intervention as needed. The position requires developing individualized treatment methods, communicating with various stakeholders, and ensuring a safe environment for patients and families using the Sanctuary Model. Responsibilities also include documentation in the Electronic Client Record, tracking patient progress, and promoting cultural competency and diversity.

Requirements

• A Bachelor’s degree and two years applicable experience in children’s mental health, addiction, foster care/child welfare/juvenile justice, and/or a related human services field and no certification in an Evidenced Based Practice
• 2 years’ experience working with individuals and families in mental health, chemical dependency and/or human service settings
• Valid NYS Driver’s License in good standing
• Reliable automobile (travel is required with personal vehicle)
• Proficient with Microsoft Office
• Proficient in Electronic Client Record Systems
• NYS Office of Children and Family Services Clearance
• NYS Office of Mental Health Fingerprinting
• Availability to work afternoon, evenings, weekends and occasional morning shifts
• Comfortable working in the community in a variety of settings

Nice To Haves

• Working knowledge of the Motivational Interviewing, Functional Behavioral Approach, Skill Based Intervention and Team Process preferred.
• Effective and open communication, emotional intelligence, and interpersonal skills.
• Ability to work in partnership with others, including staff members across all departments.
• Strong problem solving skills and ability to manage multiple projects and prioritize.
• Organized and self-directed team player who is able to share information and collaborate effectively across all functions, and with both internal and external partners.

Responsibilities

• Provide rehabilitative psychoeducation, strength based service planning, and other restorative supports to children and adolescents up to age 21 within the community.
• Exercises full compliance with the Agency’s Code of Conduct, all Agency policies and procedures and Federal and State laws and regulations
• Maintains confidentiality and security for all client and staff related materials and/or records.
• Provides crisis/emergency contact as needed, including being included in the on call rotation
• Assesses patient needs and develops individualized treatment methods
• Communicates closely with MCO’s, intake staff, finance and administrative assistants
• Provides individual and group supervision to patients in care and accounts for patients at all times
• Provides a safe environment for patients and family utilizing the Sanctuary Model
• Reads and becomes familiar with program policy manual, including billing
• Keeps current with the program training requirements for all program services
• Employs approved crisis intervention/prevention techniques utilizing accepted practices per Agency policy and procedures
• Documents critical incidents as required by program/agency
• Assists with projects associated with the Program, including internal and external committees, task forces and special initiatives
• Exercises daily independent decision-making, problem-solving and ongoing task prioritization
• Participate in team meetings
• Reviews the updates of Service Plans and/or like documents
• Participates in group and individual planning process
• Documents progress notes and other related documents as assigned in the Electronic Client Record within the day of service
• Track and monitor progress, outcomes and utilization of each patient
• Participates in surveys conducted, both internal and external
• Demonstrates, promotes and practices cultural competency toward youth and staff through respect and understanding achieved through training and Agency cultural activities
• Recognizes and embraces the diversity of teams
• Supports and develops the strengths of each individual team member
• Implementing and monitoring Individualized Service Plans
• Participates in bi-weekly supervision and ongoing coaching sessions with Supervisor
• Attends trainings as required and as appropriate to skills related to the position
• Updates schedule weekly to maintain required expectations both fiscally and programmatically
• Submit ADP and Company Miles, entries on a bi-weekly basis.
• Coordinate with Supervisor for individual and group assignments
• Communicate regularly with referral sources and patient’s team
• Cooperates and collaborates with program staff, volunteers and other agency staff; both internal and external to the agency
• Manage and update patient chart following the workflow and regulation requirements
• Check and respond to e-mail and phone calls within 24 hours
• Works to support program expansion by participating in services related to growth
• Other similar duties as requested requiring comparable skills.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level