Home and Community Based Waiver Case Manager
About The Position
This role involves conducting and documenting comprehensive assessments of clients and/or their needs. The Case Manager will participate in the development of the client's service plan, consistent with the assessment, and arrange for the delivery of needed services. This includes assisting clients in accessing services through referrals or linkages, monitoring client progress by making referrals, tracking appointments, performing follow-up on services rendered, and conducting periodic reassessments of the client's changing needs. Advocacy activities on behalf of the client are also a key function, such as writing letters to expedite entitlement payments or encouraging self-advocacy. The position requires preparing and maintaining case records in accordance with SCS and regulatory standards, providing case consultation to service providers, and communicating with supervisors about case management issues. Additionally, the role involves providing psychosocial education to clients and/or family members and performing crisis assistance, including intervention and arranging for emergency referrals. The Case Manager may serve as a Primary Case Coordinator (PCC), with the volume and complexity of these assignments depending on the incumbent’s skill and autonomy.
Requirements
- Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
- Zero to one year’s experience in case management/service coordination or working directly with relevant client population or, with relevant master’s degree, no experience.
- Reliable transportation for frequent travel.
Responsibilities
- Conducts and documents comprehensive assessment of client and/or client’s needs.
- Participates in development of client’s service plan, consistent with assessment.
- Arranges for delivery of needed services, as identified in assessment.
- Assists client in accessing needed services through, for example, referrals or linkages.
- Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs.
- Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf).
- Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards.
- Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress).
- Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources.
- Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation.
- Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services).
- May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.
Benefits
- Medical Coverage
- Dental Coverage
- Vision Coverage
- Flexible Spending Account
- Health Savings Account
- Short Term Disability
- Long Term Disability - Company Paid
- Competitive Compensation Packages
- Life Insurance - Company Paid
- Accidental Death & Dismemberment Insurance - Company Paid
- 403b Retirement Plan with Company Funded Matching
- Retirement and Financial Planning Services
- Tuition Assistance Plans
- Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
- Student Loan Repayment Assistance
- Clinical Supervision toward licensure and reimbursement for certain license applications
- Company paid professional training for various skills, certifications, and continuing education
- Opportunities for growth and movement
- Leadership Academy for our rising stars, supervisors, and leaders
- Industry best practices and processes
- Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (10 Paid Holidays)
- Flexible Work Schedules to promote a Healthy Work Life Balance
- Employee Assistance Program
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Entry Level
