About The Position

Join Williams-Sonoma for the holiday season and help create an inspiring shopping experience for customers. The Holiday Seasonal Associate supports store operations where needed, including assisting customers on the sales floor, processing transactions, replenishing merchandise, and keeping the store organized during the busy shopping season. The role involves working in a fast-paced retail environment as part of a collaborative team. The associate delivers customer service, helps customers choose products and gifts, supports sales goals through product knowledge and personalized recommendations, and assists with merchandise processing and inventory-related activities. They also maintain store presentation and cleanliness, support fulfillment and customer pickups or deliveries as needed, and follow company policies, safety standards, and operational procedures. This is a seasonal role with flexible availability needed for evenings, weekends, and holidays based on business needs. The anticipated pay rate is $17.50 per hour. The position is not eligible for relocation assistance, and Williams-Sonoma will not sponsor employment-based immigration for this role.

Requirements

  • Enjoy helping customers and creating memorable shopping experiences.
  • Thrive in a fast-paced retail environment.
  • Work well independently and as part of a team.
  • Be dependable, organized, and adaptable.
  • Have strong communication and problem-solving skills.
  • Manage multiple priorities while maintaining attention to detail.
  • High school diploma or equivalent preferred.
  • Ability to stand and move throughout the store for extended periods.
  • Ability to operate a point-of-sale system.
  • Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
  • Flexible availability, including evenings, weekends, and holidays, based on business needs.

Nice To Haves

  • Previous retail or customer service experience is preferred but not required.

Responsibilities

  • Deliver exceptional customer service and create a welcoming shopping experience.
  • Assist customers with product selection, gift ideas, promotions, and store services.
  • Accurately process sales, returns, exchanges, and other point-of-sale transactions.
  • Help achieve store sales goals through product knowledge and personalized recommendations.
  • Receive, process, ticket, stock, and replenish merchandise throughout the store.
  • Maintain organized stockrooms and sales floor presentation so products are easy to shop.
  • Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
  • Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
  • Work collaboratively with teammates and support the store wherever business needs require.
  • Follow company policies, safety standards, and operational procedures.

Benefits

  • Associate discounts across all Williams-Sonoma, Inc. brands
  • Competitive pay
  • A collaborative, inclusive team environment
  • Opportunities to learn new skills and gain valuable retail experience
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