Holiday Seasonal Associate, Waterside Shops - Williams Sonoma

Williams-Sonoma•Naples, FL

About The Position

The Holiday Seasonal Associate supports the Williams-Sonoma store during the holiday season by assisting customers, processing transactions, replenishing merchandise, and helping keep the store organized and ready for busy shopping periods. The role contributes to an inspiring and welcoming shopping experience for customers preparing for special occasions at home, and works with the store team wherever business needs require. Responsibilities include helping customers choose products and gifts, explaining promotions and store services, and making personalized recommendations to support sales goals. The associate also processes sales, returns, and exchanges; receives, tickets, stocks, and replenishes merchandise; supports fulfillment, pickups, deliveries, and inventory accuracy; and maintains clean, safe, organized sales-floor, stockroom, and checkout areas. The position requires following company policies, safety standards, and operating procedures.

Requirements

Enjoy helping customers and creating memorable shopping experiences.
Thrive in a fast-paced retail environment.
Work well independently and as part of a team.
Be dependable, organized, and adaptable.
Have strong communication and problem-solving skills.
Manage multiple priorities while maintaining attention to detail.
High school diploma or equivalent preferred.
Ability to stand and move throughout the store for extended periods.
Ability to operate a point-of-sale (POS) system.
Ability to lift and move merchandise up to 75 pounds using appropriate equipment and safe lifting techniques.
Flexible availability, including evenings, weekends, and holidays, based on business needs.

Nice To Haves

Previous retail or customer service experience is preferred but not required.
High school diploma or equivalent preferred.

Responsibilities

Deliver exceptional customer service and create a welcoming shopping experience.
Assist customers with product selection, gift ideas, promotions, and store services.
Accurately process sales, returns, exchanges, and other point-of-sale transactions.
Help achieve store sales goals through product knowledge and personalized recommendations.
Receive, process, ticket, stock, and replenish merchandise throughout the store.
Maintain organized stockrooms and sales-floor presentation so products are easy to shop.
Support fulfillment activities, customer pickups, deliveries, and inventory accuracy as needed.
Maintain a clean, safe, and organized sales floor, stockroom, and checkout area.
Work collaboratively with teammates and support the store wherever business needs require.
Follow company policies, safety standards, and operational procedures.