Holiday Helper

Carters Inc.•Avon, OH
•$10 - $12

About The Position

As a Holiday Helper, you will be the first face of the Carter’s brand for growing families, helping customers find products for parenting milestones and providing a positive shopping experience. You will work in a welcoming and inclusive retail environment and support customers across Carter’s brands.

Requirements

  • Positive, solutions-oriented mindset.
  • Demonstrated customer service and customer engagement skills.
  • Effective, professional verbal and written communication skills.
  • Ability to manage multiple tasks at once.
  • Ability to lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling.
  • Ability to stand or walk for extended periods and climb up and down a ladder.
  • Availability that may include days, nights, weekends, and holidays as scheduled.

Responsibilities

  • Confidently and proactively resolve customer issues while balancing multiple customers in a busy retail environment.
  • Welcome customers warmly and assist them with product styles, features, and benefits.
  • Use omnichannel resources as needed to meet customer needs and provide a positive shopping experience.
  • Execute and expedite point-of-sale and register transactions.
  • Complete floor replenishment and shipment tasks as needed.
  • Explain current promotional events and the brand loyalty program, including credit, to customers.
  • Help minimize store loss by providing exceptional customer service and maintaining a safe, clean store.

Benefits

  • Schedules designed to fit employees’ lives, with hours of operation intended to allow balance between work and personal activities.
  • 30% discount on Carter’s brands.
  • Referral bonuses.
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