Seasonal Holiday Catering Sales - Plum Market Ann Arbor Maple Rd
About The Position
Join Plum Market for the holiday season and help our Customers make their celebrations easier, more delicious, and memorable. Plum Market is an emerging leader in the Grocery, Food & Beverage Retail industry. We are committed to offering an exceptional selection of natural, organic, local, and specialty grocery products. Our Team Members are passionate about great food and providing outstanding service. We believe our Team Members and Customers are our top priorities, and we work together to create a welcoming, inclusive, and enjoyable shopping experience. The Holiday Catering Sales Specialist supports Plum Market departments during the busy holiday season by helping Customers plan and place their holiday orders. You will primarily staff our Holiday Ordering area and help generate sales for catering and specialty holiday products, including catering meals and side dishes, turkeys, hams, and specialty Meat & Seafood items, bakery items including pies, cakes, and dinner rolls, floral products and holiday arrangements, and other seasonal and specialty items throughout the store. Plum Market offers a fast-paced, food-focused environment where Team Members can learn, grow, and help make the holidays special for our Customers.
Requirements
- A passion for providing exceptional Customer Service.
- At least six months of previous Customer Service experience; sales experience is preferred.
- Ability to confidently answer Customer questions and assist with concerns.
- Strong organizational and follow-through skills.
- Excellent written and verbal communication skills.
- Basic computer skills, including Microsoft Word, Excel, Outlook, and email.
- Strong time-management skills and the ability to work independently.
- Ability to work varied shifts based on business needs.
- Weekend and holiday availability.
- Availability throughout the holiday season with limited time-off requests.
Nice To Haves
- sales experience is preferred
Responsibilities
- Provide exceptional service to internal and external Customers.
- Learn our holiday products and make thoughtful recommendations based on Customer needs.
- Assist Customers with placing and completing holiday orders.
- Follow up on Customer requests in person, by phone, and through email.
- Accurately enter sales and order information.
- Coordinate final order pickup and provide fast, friendly service.
- Proactively resolve Customer concerns whenever possible.
- Communicate Customer questions, feedback, and concerns to Store Leadership.
- Work collaboratively with departments throughout the store to ensure orders are accurate and ready on time.
Benefits
- Full-time and part-time seasonal positions available.
- Flexible retail scheduling to support work/life balance.
- Opportunities to learn about great food and expand your product knowledge.
- Exceptional training and support.
- Time-and-a-half pay for eligible company-recognized holidays.
- Opportunities for advancement within a growing company.
- 20% Team Member discount.
- 50% Team Member lunch discount.
- A welcoming and rewarding work environment.
- $200 Retention Bonus
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
