HOA Portfolio Manager - DFW

WRMCIrving, TX
Onsite

About The Position

Worth Ross Management Company (WRMC) is seeking an experienced HOA Portfolio Manager to provide leadership and oversight for multiple residential communities within their assigned portfolio. This role ensures operational efficiency, financial performance, regulatory compliance, and outstanding customer service. The Portfolio Manager will partner with Boards of Directors, General Managers, and internal departments to achieve community and company goals, support budgeting and financial planning, and drive operational excellence through best practices and process improvements. The position also involves leading, coaching, and developing on-site management teams, ensuring compliance with governing documents and regulations, and building strong relationships with stakeholders. The ideal candidate will identify operational challenges and implement solutions to enhance performance and resident satisfaction.

Requirements

  • Minimum of 3 years of property management, community association management, or related business leadership experience.
  • Strong understanding of community operations, financial management, budgeting, and customer service.
  • Proven ability to lead, coach, and develop high-performing teams.
  • Excellent communication, relationship-building, and conflict-resolution skills.
  • Strong organizational skills with the ability to manage multiple priorities and deadlines.
  • Working knowledge of accounting principles and financial reporting preferred.

Nice To Haves

  • Experience working with Boards of Directors, HOAs, condominiums, or community associations is highly preferred.
  • Professional designations such as CMCA, AMS, or PCAM are a plus.

Responsibilities

  • Provide leadership and operational oversight for a portfolio of residential communities.
  • Partner with Boards of Directors, General Managers, and internal departments to achieve community and company goals.
  • Support budgeting, financial planning, and ongoing fiscal management for assigned properties.
  • Drive operational excellence by implementing best practices, standard operating procedures, and continuous process improvements.
  • Lead, coach, and support on-site management teams, including hiring, training, performance management, and staff development.
  • Ensure communities operate in compliance with governing documents, company policies, and applicable regulations.
  • Build and maintain strong relationships with Board members, residents, vendors, and internal stakeholders.
  • Attend Board meetings, budget meetings, annual meetings, and other community events as needed.
  • Assist with community transitions, new account onboarding, and strategic initiatives.
  • Identify operational challenges and implement effective solutions to improve performance and resident satisfaction.

Benefits

  • Medical, Dental, and Vision Insurance
  • Short-Term and Long-Term Disability
  • Employee Assistance Program (EAP)
  • Identity Theft Protection
  • Pet Insurance
  • Retirement Plan
  • Paid Time Off (PTO)
  • 401(k)
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