HOA/COA Portfolio Manager

HOA Talent•Chicago, IL

11d•Hybrid

About The Position

As a Community Association Manager (CAM), you'll be the go-to partner for a portfolio of condominium and homeowner associations — the person Boards and homeowners trust to keep things running smoothly. You'll manage day-to-day operations, guide Boards through decisions, oversee vendors and projects, and help associations stay financially healthy. If you like variety, relationship-building, and seeing tangible results from your work, this role offers all three.

Requirements

3+ years of property management, HOA management, condominium management, or residential portfolio management experience
Experience working directly with homeowners, residents, or HOA Boards
Experience managing vendors, maintenance projects, and property operations
Strong organizational skills with the ability to manage multiple priorities
Excellent communication and customer service skills
Strong problem-solving and conflict resolution abilities
Ability to work independently in a fast-paced environment
Strong attention to detail and time management
Proficiency with Microsoft Office (Outlook, Excel, Word)

Nice To Haves

Illinois CAM License or CMCA certification
Experience managing condominium or HOA portfolios
Construction, maintenance, or capital project management experience
Financial reporting, budgeting, and contract management experience
Familiarity with HOA governing documents and Board meeting processes
Experience with property management software is a plus

Responsibilities

Serve as the primary point of contact for HOA Boards and homeowners across your portfolio
Attend Board meetings and help guide sound decision-making
Prepare clear management reports and communications
Ensure associations operate in line with their governing documents and rules
Coordinate maintenance, repairs, and vendor services across properties
Conduct regular inspections and quality control reviews
Manage capital improvement and construction projects from bid to completion
Solicit vendor bids, evaluate proposals, and oversee contractor performance
Step in on emergency or after-hours property issues as needed
Assist with annual budgets and long-term reserve planning
Review financial statements, invoices, and operating expenses
Monitor vendor contracts and association expenditures
Support associations' long-term financial health
Build genuine, trusted relationships with residents, Boards, vendors, and internal teams
Resolve homeowner concerns with professionalism and care
Keep association records accurate and well-organized
Bring ideas to the table that make operations run better