HOA General Manager - Houston, TX

Action Property Management•Houston, TX
•$75,000 - $90,000•Onsite

About The Position

Action Property Management, a leading HOA management company with a 40-year legacy, is seeking an experienced HOA General Manager for its Houston, TX location. Founded in 1984 with a vision to elevate ethical and professional standards, Action has grown to become the largest privately owned HOA management company in the West, serving over 300 communities across 9 offices with a team of nearly 900 dedicated employees. The company is committed to integrity, professionalism, excellence, innovation, and care for people, aiming to help homeowners thrive and love where they live. The General Manager will play a key role in leading a team to provide exceptional customer service and improve the quality of residents' lives.

Requirements

  • 2-5 years of onsite HOA high rise General Manager experience
  • CMCA certification or ability to obtain within 6 months
  • Keen knowledge of budgets and the budgeting process
  • Strong knowledge of audits, reserve studies, bidding process, and Association governing documents
  • Strong verbal and written communication skills
  • Effective presentation skills
  • Exceptional time management skills and ability to work independently
  • Commitment to following up on all issues in a timely manner

Nice To Haves

  • Ability to hire, train and motivate an exceptional staff

Responsibilities

  • Manage homeowner's association operations.
  • Oversee staff, including hiring, training, and motivation.
  • Ensure customer service exceeds resident expectations.
  • Manage budgets and the budgeting process.
  • Oversee audits, reserve studies, and the bidding process.
  • Ensure compliance with Association governing documents.
  • Communicate effectively with residents, staff, and stakeholders.
  • Present information effectively.
  • Manage time effectively and work independently.
  • Follow up on all issues in a timely manner.

Benefits

  • Competitive pay
  • Ample opportunities for career growth and advancement
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Pet insurance
  • 401(k) with company match
  • Life insurance
  • Disability insurance
  • Generous paid time off (vacation hours, sick time)
  • Company-observed holidays
  • Investment in infrastructure, technology, training, and tools
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