Hmong Over the Phone Interpreter

Global Impact Group LLC

13d•$28 - $35•Remote

About The Position

Global Impact Group LLC is a Service-Disabled Veteran-Owned Small Business (SDVOSB) and ISO 9001 / ISO 17100 certified provider of interpretation and translation services. We deliver secure, high-quality language access solutions in more than 80 languages for USCIS and other federal agencies. We are seeking Hmong Over-the-Phone Interpreters (OPI) to support our USCIS contract. Hmong is a rare language of critical need in immigration and asylum cases, making this role essential to ensuring applicants have equitable access to services.

Requirements

Native or near-native fluency in Hmong and English.
2+ years of professional interpreting experience (immigration, community, medical, or legal preferred).
Familiarity with interpreter ethics, confidentiality, and cultural awareness.
Strong communication skills; ability to remain accurate under pressure.
Must be a U.S. Citizen or permanent resident eligible for Tier 3/Tier 5 clearance.

Nice To Haves

Any certifications or community interpreting credentials (preferred).

Responsibilities

Provide real-time Hmong ↔ English telephonic interpretation for USCIS interviews, hearings, and official proceedings.
Deliver interpretation with accuracy, impartiality, and cultural sensitivity.
Maintain strict confidentiality in line with USCIS/DHS standards.
Handle both scheduled assignments and urgent/surge calls.
Participate in training, compliance refreshers, and quality assurance reviews.