HIV Outreach Specialist

Esperanza Health Center•Philadelphia, PA

5d•Onsite

About The Position

Esperanza Health Center, a primary health care clinic in Philadelphia committed to holistic, Christ-centered care, seeks a qualified and committed professional for a full-time (32 hours per week) HIV Outreach Specialist position. This role involves ensuring patients remain in care, conducting follow-ups via phone calls, letters, or home visits for missed appointments, and performing HIV testing and outreach in the community. The HIV Outreach Specialist must stay informed about current trends in HIV-related research and services, particularly within the health center’s service area. Additional responsibilities include building community awareness about Esperanza's HIV services, distributing and posting flyers throughout neighborhoods in Esperanza’s service area, and establishing and maintaining relationships with agencies and programs that can refer clients to Esperanza for care. The HIV Outreach Specialist will report to the HIV Program & Outreach Coordinator.

Requirements

Strong organization and computer skills
Ability to maintain and keep accurate records of outreach activities and patient data using Excel spreadsheets, CAREWare and electronic medical records
Ability to build and establish strong relationships with other agencies and churches within the Philadelphia community that provides services to high-risk communities
Ability to work independently as well as being a part of a team
Manage case notes and proper documentation of all testing and patient encounters
Bilingual in Spanish/English required
Strong organizational skills and attention to details
Strong interpersonal skills, including ability to connect with patients with complex needs
Good oral communication skills

Nice To Haves

High School diploma preferred
Previous experience conducting outreach and working with HIV/AIDS populations preferred
Knowledge of issues related to HIV, AIDS and other STIs and of community resources, churches and community organizations strongly preferred

Responsibilities

Ensuring patients remain in care
Conducting follow-ups via phone calls, letters, or home visits for missed appointments
HIV testing and outreach in the community
Staying abreast of current trends in HIV-related research and services, especially in the health center’s service area
Building awareness in the community about the HIV services provided by Esperanza
Distributing and posting flyers throughout neighborhoods in Esperanza’s service area
Establishing and maintaining relationships with agencies and programs that can refer their clients to Esperanza for care
Maintaining and keeping accurate records of outreach activities and patient data using Excel spreadsheets, CAREWare and electronic medical records
Managing case notes and proper documentation of all testing and patient encounters
Integrating faith and providing Christ-centered spiritual encouragement to patients in the course of care