HIT - Epic Ambulatory Analyst

ZipStaffEden Prairie, MN
Remote

About The Position

ZipStaff is seeking an Epic Ambulatory Analyst to support outpatient clinical applications for a major healthcare organization. You will design, build, test, and support EpicCare Ambulatory workflows — including upgrades, enhancements, production monitoring, and help-desk / on-call support. This role requires a current Epic Ambulatory certification and current CEE. Uncertified or inpatient-only Epic analysts will not be a fit.

Requirements

  • 3+ years of hands-on Epic application experience.
  • Active / current Epic Ambulatory certification.
  • Completed Epic CEE to maintain certifications, proficiencies, and badges.
  • Proven Epic build, test, support, and training experience for Ambulatory workflows.
  • Ability to support production issues and participate in on-call coverage.
  • Strong documentation, stakeholder, and troubleshooting skills.
  • Ability to work remote aligned to the Eden Prairie, MN team.
  • Must be legally authorized to work in the United States without sponsorship now or in the future.

Nice To Haves

  • Additional Epic outpatient or related certifications / badges.
  • Prior work leading upgrade or workflow-redesign initiatives.
  • Large integrated-delivery or payer/provider Epic environment.

Responsibilities

  • Provide design, build, and testing expertise for EpicCare Ambulatory / outpatient clinical applications.
  • Collaborate with end users to configure, correct, and enhance the Epic system.
  • Lead small-to-medium Epic upgrade or workflow-enhancement work (design, build, test).
  • Participate in design and validation sessions; document, follow up, and escalate issues.
  • Provide technical and clinical consultation, including application configuration.
  • Analyze system needs and recommend solutions.
  • Maintain system design, build, and other required documentation.
  • Monitor production applications daily.
  • Perform unit, system, and integrated testing for Ambulatory workflows.
  • Support help-desk incidents, including 24/7 on-call as required.
  • Analyze workflows, data collection, reports, and technical issues.
  • Partner with trainers on Ambulatory training materials.
  • Translate business requirements into functional specifications; manage change control.
  • Review and test new releases; troubleshoot end-user issues.
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