Hire and Sales coordinator

Gap Group•Durham, NC

2d•Onsite

About The Position

Hire & Sales Co-ordinator Division: Non Mechanical - Hire & Sales About the role: Are you ready to bring your energy, drive, and customer-first mindset to a fast-paced, high-impact role? We're looking for an enthusiastic Hire & Sales Coordinator to join our dynamic Non-Mechanical division which offers the latest, industry-leading Non-Mechanical Plant equipment including pedestrian / crowd control barriers, temporary security fencing, trench boxes, bogmats, magnetic rail barriers, road plates and more. If you thrive on building relationships, love solving problems, and enjoy the buzz of a busy depot environment, this is your opportunity to shine. As the first point of contact for our customers, you'll play a vital role in delivering exceptional service and driving our success. From managing hire requests to coordinating logistics and resolving queries, you'll be the go-to expert who keeps everything running smoothly. It's a challenging, rewarding role that offers real career progression in a business that's growing fast. If you're passionate about customer service, thrive under pressure, and want to be part of a supportive, ambitious team—this could be the opportunity you've been waiting for.

Requirements

Ideally proven experience in a high-volume hire desk or similar fast-paced environment
Excellent customer service skills with a commercial edge and a drive to increase sales
Strong communication and organisational skills with great attention to detail
Confident IT skills, including Outlook and Excel
A team player who can also work independently and use their initiative

Nice To Haves

Experience in the plant & tool hire industry is a bonus—but if you've got the passion and willingness to learn, we'll support you every step of the way

Responsibilities

Managing incoming and outgoing hires per day across a wide range of Non-Mechanical equipment
Processing hire desk administration and handling customer and supplier queries with speed and accuracy
Ensuring stock levels meet demand and identifying opportunities to maximise sales
Coordinating with drivers and fitters to ensure timely deliveries and collections
Resolving customer complaints and supplier issues with professionalism and efficiency