HIM Specialist
About The Position
The HIM Specialist supports Health Information Management workflows and helps maintain information management standards and systems for patient records. Work includes department phone coverage, obtaining records from off-site vendors, discharge unit rounds, document assessment and preparation, scanning and indexing, unit scanning, and quality review of paper medical records entering scanning applications or electronic medical record systems. The specialist analyzes medical records for deficiencies and facilitates completion by providers, and participates in monthly qualitative audits to support regulatory compliance, reporting results to the HIM Manager and other facility leaders. The role also processes release-of-information requests, including walk-in requests, continuity-of-care requests, and incoming mail; subpoenas and search warrants; and business office, audit, and accounting-of-disclosures requests. The HIM Specialist serves callers and visitors, may serve as a birth and/or death registrar, and may perform additional on-site HIM duties to support departmental operations. The role works with other departments to resolve workflow issues and may require travel among locations and facilities. The schedule is 8:30 a.m. to 5:00 p.m., with two to three remote workdays per week after training.
Requirements
- High school diploma or GED.
- Ability to successfully complete generic and department-specific skills validation and competency testing.
- Excellent analytical and customer service skills.
- Ability to multitask, work independently with limited supervision, and meet standardized productivity metrics and goals.
- Strong working knowledge of HIPAA requirements.
- Comfort with computer-based workflows and working knowledge of or familiarity with acute-care medical records and the hospital regulatory environment.
- Ability to drive or travel to multiple locations and facilities as needed.
- Ability to communicate effectively and maintain attention to detail.
Nice To Haves
- Two-year or associate degree.
- At least three years of equivalent work experience with similar assignments, roles, and responsibilities, or RHIT/RHIA in lieu of experience; internal candidates may be considered based on a combination of qualifications and proven success at HIM leader discretion.
- RHIA or RHIT credential.
- Experience with the EPIC EHR and/or Hyland OnBase scanning application.
Responsibilities
- Support HIM workflows, including phone coverage, requesting records from off-site vendors, discharge unit rounding, document assessment and preparation, scanning, indexing, and quality analysis.
- Analyze medical records for chart deficiencies and facilitate chart completion by providers.
- Participate in monthly qualitative medical record audits and report results to the HIM Manager and other facility leaders.
- Process release-of-information requests for walk-ins, continuity of care, and incoming mail.
- Process subpoenas, search warrants, business office requests, and audit and accounting-of-disclosures requests.
- Provide customer service to callers and visitors to the HIM Departments.
- Serve as a birth and/or death registrar as assigned, facilitating state registration.
- Review scanned images and batches for quality and accuracy, perform page-to-image comparisons as appropriate, and resolve issues in document imaging work queues.
- Scan paper documents and review electronic document imaging queues to ensure appropriate indexing and mapping.
- Apply HIPAA rules and requirements to record-release situations and meet established turnaround-time and productivity goals.
- Build working relationships with other departments to resolve workflow issues and perform additional duties as assigned.
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What This Job Offers
Job Type
Full-time
Education Level
High school or GED
