HIM Protected Health Info Specialist, Health Information Management, FT, 8:30A-5P
About The Position
Serves as a primary source of support for the Health System with 8 Acute Care Hospitals, All Baptist Outpatient Services (over 50 locations) and all ambulatory surgical centers. Responds to requests of former patients, physicians, hospital staff and other requestors for health information while preserving the confidentiality of patient's protected health information. Performs quality assessment reviews on release of health information for proper, complete, and accurate disclosure by meticulously checking for all required components of requests received. Answers phone calls and provides information adhering to hospital Disclosure of Medical Record Information policy and State and Federal law and HIPAA and Information Blocking regulations while providing exemplary customer service. Works as a team to meet Release of protected health information and department goals. The estimated pay range for this position is $17.27 - $21.93 / hour depending on year of experience.
Requirements
- 3 years of experience in release of records and/or acute care setting for a large healthcare organization required.
- Knowledge of medical terminology, clinical chart format and computer skills.
- Ability to work in a highly-focused customer service oriented setting with high volume telephone experience.
- Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers.
- Excellent computer proficiency (MS Office – Word, Excel and Outlook).
- Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service.
- Ability to multitask and work independently to carry out assignments to completion within parameters of instructions given, prescribed routines, and standard accepted practices.
- Must be attentive to fine details and be a high volume performer with exceptional organizational skills.
Nice To Haves
- Associate’s degree in health information management preferred.
- Record Health Information Technician (RHIT), Registered Health Information Administrator (RHIA), or Health Services Administration certificates preferred.
Responsibilities
- Respond to requests for health information from former patients, physicians, hospital staff, and other requestors.
- Preserve the confidentiality of patient's protected health information.
- Perform quality assessment reviews on the release of health information for proper, complete, and accurate disclosure.
- Answer phone calls and provide information adhering to hospital Disclosure of Medical Record Information policy and State and Federal law and HIPAA and Information Blocking regulations.
- Provide exemplary customer service.
- Work as a team to meet Release of protected health information and department goals.
- Travel to different sites for depositions or Court hearings.
Benefits
- Career growth and development opportunities, with clear pathways and ongoing support
- Comprehensive health and wellness resources that go beyond traditional benefits
- A wellness program that can help employees eliminate their medical plan deductible, reducing out-of-pocket healthcare costs
- Tuition reimbursement to support continued learning and advancement
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
High school or GED
