HIM Medical Records Technician

Logan Health Medical Center•Shelby, MI

13d

About The Position

This position supports efficient operations in assigned areas by maintaining confidential patient information and performing medical-records and office duties. The role provides prompt, courteous service in a fast-paced, high-volume customer-focused environment and follows department procedures, applicable laws, and HIPAA requirements. Specific duties may vary according to departmental needs; not all duties will be assigned to every position. Regular, consistent attendance is required according to the department schedule. Logan Health operates 24 hours a day, seven days a week, and schedules may be adjusted to meet position and organizational needs. For assignments at Logan Health Whitefish, the employee must successfully obtain a current Montana Notary commission within six months of hire. Job offers are contingent on completing pre-employment screening, including criminal background, reference, drug, health and immunization, and physical-demand screenings.

Requirements

At least one of the following: one year of administrative-office work experience, one year of healthcare-setting work experience, or post-high-school or vocational training.
Strong customer-service skills, professional phone etiquette, and ability to multitask in a fast-paced environment.
Excellent organizational skills; attention to detail; self-direction; critical-thinking skills; and ability to set priorities and work both independently and as part of a team.
Commitment to teamwork and maintaining confidentiality as needed.
Excellent verbal and written communication skills, including the ability to communicate effectively with varied audiences.
Interpersonal skills to manage sensitive and confidential situations with tact, professionalism, and diplomacy.
Computer skills, including working knowledge of Microsoft Office Suite and ability to learn other software as needed.
For Logan Health Whitefish assignments, successfully obtain a current Montana Notary commission within six months of hire.

Nice To Haves

Experience with an Electronic Medical Record (EMR).
Medical terminology.

Responsibilities

Assist with daily routine office operations and provide backup coverage as applicable to assigned areas.
Promote positive customer relations through prompt and courteous service in a fast-paced, high-volume environment.
Prepare patient charts and obtain patient and new-patient records according to department procedures.
Process medical-record requests and ensure released information meets legal and HIPAA requirements.
Prioritize and prepare files for scanning or storage; scan and index documents to databases; and categorize and organize documents according to department protocols.
Research and resolve issues according to department procedures.
Perform quality audits on scanned images.
Respond promptly and professionally to requests according to department protocols.
Maintain and order supplies; maintain equipment and coordinate repairs and service.
Assist with copying, scanning, and retrieval of information, as well as miscellaneous data-research requests.
Run reports and merge or correct information in the electronic medical record; merge duplicate accounts across applications as applicable.
Analyze patient-type records for deficiencies in accordance with federal and state laws and Medical Staff Bylaws.
For transcription duties, ensure dictations and reports are accounted for and assist with their efficient delivery and distribution.
Assist in gathering preoperative histories and physicals for surgery.
Maintain regular and consistent attendance as scheduled by department leadership.