HIM (Health Information Management) Technician - Central Indexing and Resulting

UPMC•Harrisburg, PA

3h•Hybrid

About The Position

UPMC is hiring a full-time HIM Technician to support the Central Indexing and Resulting team in Harrisburg. The role supports accurate and timely management of medical record information for patient care, financial, research, legal, and administrative purposes. Duties include retrieving, distributing, filing, scanning, indexing, and abstracting medical records and laboratory results received from external organizations and internal offices. The technician also maintains paper and electronic medical records, including purging inactive records according to retention guidelines, reorganizing permanent files, repairing records, and using electronic imaging systems. The position works evening shifts Monday through Friday, with scheduling options of 2:00 p.m.–10:00 p.m., 3:00 p.m.–11:00 p.m., or 4:00 p.m.–12:00 a.m. Some flexibility may be available within these hours. A rotating weekend requirement occurs every 11 weeks and consists of two 8-hour shifts; weekend shifts may be self-scheduled. No major holiday shifts are required. The role offers a hybrid arrangement. Training is preferably completed on-site, after which the position may transition to remote work. Continued remote eligibility depends on consistently meeting performance expectations; additional on-site training and support may be required if expectations are not met.

Requirements

High school diploma or equivalent.
Computer and keyboarding skills and working knowledge of office equipment operations.
Ability to communicate and relay information accurately, verbally and in writing, in a tactful and courteous manner with peers, department management, physicians, and other healthcare professionals.
Act 34 clearance.

Nice To Haves

One year of previous medical record department-related experience.
Prior medical terminology education.
Previous exposure to terminal digit filing.
General knowledge of Pennsylvania and federal HIPAA regulations regarding proper release-of-information procedures.
Previous exposure to document imaging systems and other healthcare computer applications.

Responsibilities

Accurately assemble the legal health record upon request for regulatory reviews and court appearances.
Retrieve medical records, microfilm, and electronic records for requestors using appropriate electronic systems and HIM applications.
Provide information promptly to meet the needs of the requesting area.
Use the hospital information system Master Patient Index (MPI) to confirm patient data, ensure accuracy, and make corrections according to procedure.
Answer telephone calls promptly and courteously and handle inquiries appropriately.
Maintain cooperative relationships with medical staff, clinicians, coworkers, supervisors, and other UPMCHS employees.
Prepare records and loose-sheet documentation for scanning, indexing, microfilming, or filing.
Perform quantity and quality checks on records before and after scanning, filming, and filing.
Verify image readability by comparing electronic or film images with original documents.
Maintain assigned filing areas in neat and accurate order and use color-coding or other procedures to identify and correct misfiled charts.
Track records leaving or returning to the HIM Department in the electronic chart tracking system and place returned records or information in appropriate locations.
Interact with UPMC researchers and follow UPMC procedures for releasing protected health information for research.