Him Associate I

The University of Kansas Health System•Kansas City, MO

About The Position

The Health Information Management Associate provides customer service to patients, health care professionals, and payors while protecting patient confidentiality. The role prepares, scans, and organizes medical record information for processing, performs data entry, and meets departmental quality and productivity standards. The associate may need to travel between Health System locations. Duties may vary by department or unit, and other duties may be assigned as required.

Requirements

  • High school graduate or GED.
  • Ability to travel between Health System locations.
  • Knowledge of medical terminology.

Nice To Haves

  • Epic experience.

Responsibilities

  • Scan and organize medical record information for processing, including incorporating documents into the electronic medical record, sorting and entering mail, and tracking charts.
  • Respond to incoming telephone calls and voicemails from patients, health care professionals, and payors, providing appropriate and timely follow-through.
  • Handle Release of Information for continuing care according to departmental policies and procedures.
  • Perform data entry and answer emails.
  • Meet the department’s quality standards consistently.
  • Meet the production standard for the specific job role consistently.
  • Perform the professional, clinical, or technical competencies required by the assigned unit or department.
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