HIM Administrative Assistant

Kirby Medical Center•Monticello, IL

7d•$16 - $20•Onsite

About The Position

Serves as the key person for the department in establishing a positive first impression and conveying Kirby mission of providing the best possible patient experience. Performs a variety of complex tasks, including incoming department calls, greeting patients/visitors, and coordinate department communications and events, while maintaining a high level of confidentiality and quality. Assists with the requests for medical information by performing duties in accordance with established hospital and departmental policy and state and federal laws.

Requirements

High school graduate or equivalent
Ability to work with patients, staff, and other clinic and hospital departments
Outstanding written and verbal communication skills, and ability to control demeanor in challenging situations
Extremely detail-oriented with the ability to multi-task and follow through to meet established deadlines with stringent guidelines
Ability to function under stress with many interruptions
Highly analytical with critical thinking skills
Must be self-motivated and strive for personal growth
Familiar with medical terminology
Ability to work flexible hours and possess the ability to accept change
Proficient with Microsoft Office products – Word, Excel, Outlook, Power Point, Teams, and multiple databases
Proficient with PDF software
Ability to communicate in English, both verbally and in writing
Excellent interpersonal skills

Nice To Haves

Medical office experience preferred

Responsibilities

Incoming department calls
Greeting patients/visitors
Coordinate department communications and events
Maintain a high level of confidentiality and quality
Assist with requests for medical information in accordance with established hospital and departmental policy and state and federal laws