Emergency Response Supervisor (Highway Operations Technician IV)

Maryland Department of Transportation•Anne Arundel County, MD

About The Position

The Maryland State Highway Administration’s Office of Transportation and Mobility Operations is recruiting an area supervisor for emergency highway operations. The position oversees outside operations at the SOC/TOC and ensures work follows standard operating procedures. The incumbent supervises, guides, trains, and disciplines employees; provides traffic-management training and response; and fosters communication among response personnel, state and local emergency agencies, the Office of Communications, media, and other traffic-management agencies. The employee must also be capable of performing all field operations carried out by a working-level Emergency Response Technician. The position is based in Anne Arundel County. Employees may be designated essential, are subject to 24-hour call-in, and are classified as safety-sensitive and subject to substance-abuse testing. Employment is conditional on a medical examination and pre-employment drug testing. The selected candidate may also be subject to background and reference checks.

Requirements

High school graduation or a high school equivalency certificate.
Three years of experience in emergency highway response operations, including at least two years responsible for traffic control at incident scenes and providing motorist assistance.
A Class A Commercial Driver’s License valid in Maryland.
ICS 100, ICS 200, and ICS 700 certifications.
Flagger Certification.
Temporary Traffic Control for Manager certification.
Must be legally authorized to work in the United States.
Successful medical examination and pre-employment drug testing are conditions of employment; employees are subject to substance-abuse testing.

Nice To Haves

U.S. Armed Forces military service experience meeting the stated experience requirement may substitute for required experience on a year-for-year basis.
Bilingual applicants are encouraged to apply.

Responsibilities

Oversee outside operations at the SOC/TOC and ensure work meets standard operating procedures.
Supervise, guide, train, and discipline subordinate employees.
Provide training, supervision, and response related to traffic management in accordance with established procedures.
Establish and foster communication among response personnel, state and local emergency agencies, the Office of Communications, media, and other traffic-management agencies.
Perform all field operations of a working-level Emergency Response Technician.
Be available for call-in 24 hours a day and provide the employing agency with a reachable telephone number.