Higher Education Account Executive

Canva•Austin, TX

1d•Hybrid

About The Position

Join the team redefining how the world experiences design. At Canva, our Higher Education Account Executive team is dedicated to helping educational institutions of all kinds create stunning visual content that inspires and engages students. Our team consists of experienced sales consultants who have a passion for education and a deep understanding of the unique needs and challenges of higher education institutions. Our Account Executives collaborate closely with colleges and universities to understand how they teach, communicate, and connect. We offer solutions that help faculty share content more easily, help marketing teams reach future students, and help every department create visuals that support learning and growth. We are committed to building long-term relationships with our customers and providing exceptional customer service every step of the way to help you take higher education institutions to the next level. As a Higher Education Account Executive at Canva, you’ll own the end-to-end university lifecycle across our LATAM territory, driving strategy, execution, and results for a portfolio of institutions. Partnering closely with Customer Success, you’ll help universities successfully adopt and scale Canva, from onboarding through long-term engagement and growth. This is a highly relationship-driven role where you’ll work closely with administrators, faculty, and students to deliver impactful, campus-wide implementations. You’ll combine strategic sales thinking with a deep understanding of user behavior—identifying opportunities to expand adoption, improve retention, and drive meaningful educational outcomes. Over time, you’ll build and execute data-informed growth strategies, exceed revenue targets, and position Canva as a trusted partner and thought leader in the education space.

Requirements

Experience with the Higher Education Market. You understand university efficiency solutions and are able to communicate with Instructional Technology Specialists and professors on how Canva can improve student learning outcomes through design and collaboration.
Fluency in Spanish and Portuguese is required. You can confidently engage, present, and build relationships with university stakeholders across the LATAM region.
Sales Expertise. You are comfortable selling education software solutions combined with real-world teaching and instructional technology design in order to drive MAU growth across institutions.
Excellent Collaboration skills. You enjoy working alongside your direct team as well as with cross-functional teams.
Experience with Implementing new Technologies. You have a deep understanding of how institutions roll-out new student technology and the ways University-wide deployments operate.
Effective Communication skills. You create clarity through your communication by making complex things simple. You can confidently present your ideas and tell a compelling story to customers and the broader team.
Strong Business Planning Skills. You have the ability to move from planning all the way through to implementation and complete projects that deliver high impact.
Experience in Community Management. You understand social media standard processes and tactics for educating audiences.
Growth Mindset. You're eager to learn and develop your skills whilst having fun along the way!

Responsibilities

Own the university lifecycle. You'll own strategy, planning, execution, and results within identified universities alongside a Higher Education (HED) Customer Success Manager to drive additional MAU growth.
Foster relationships with university administration. You'll onboard university staff, professors, and students via Single-Sign-on and provide strategic sales support to ensure a successful deployment of Canva across multiple campus departments and campus-wide implementations inclusive of students and professors.
Focus on the Education community. You'll run a healthy and predictable business that delivers a jointly agreed customer transformation strategy focused on educational outcomes within universities.
Understand the Canva user lifecycle. You'll establish close relationships with our passionate community of educators and learners to know first-hand what they need to become successful Canva users.
Identify trends and usage patterns. You'll utilize data analysis to inform future product and marketing plans.
Drive retention and engagement. You'll continuously test, learn, and iterate on our lifecycle strategy at our identified districts to build meaningful and impactful relationships.