High School Equivalency Testing Specialist - Adult Education

Georgia Department of Revenue•Lawrenceville, GA
•Onsite

About The Position

The Testing Specialist is a key position in the exam delivery process. Under general supervision, provides testing services to customers. Researches and analyzes program/operation data; generates regular and ad hoc statistical and information reports to supervisor and all pertinent staff. Maintains necessary certifications and/or licenses. Coordinates logistics for sessions; ensures that facility area is scheduled and all equipment is prepared as needed. Understands the installation, maintenance, and upgrades of software and computer systems. Must be able to sit for long periods of time and also escort candidates to and from testing room.

Requirements

  • High school diploma or equivalent is required.
  • Minimum of 1-year customer service experience.
  • Beginner to intermediate experience in Microsoft Office (Word, Excel and Outlook)
  • Must be comfortable in a quiet testing environment, hear soft voices and see details from a distance.
  • Must be detailed-oriented and capable of following strict proctoring procedures.
  • Must be able to pass the Pearson VUE certification test and the HiSET certification test.

Nice To Haves

  • Currently certified as a Test Administrator
  • one-year (1) or more of computer-based testing experience
  • three (3) years or more working in a secure testing environment proctoring standardized testing.
  • Flexibility in work hours and days due to candidate testing needs.

Responsibilities

  • Provides testing services to customers. Maintains necessary certifications and/or licenses.
  • Coordinates logistics for sessions; ensures that facility area is scheduled and all equipment is prepared as needed.
  • Oversees the installation, maintenance, and upgrades of software and computer systems.
  • Maintains knowledge of current trends and developments in the field by attending professional development training, workshops, seminars and conferences.
  • Displays a high level of effort and commitment to performing work; operates effectively within the organizational structure; demonstrates trustworthiness and responsible behavior.
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