High Availability & Disaster Recovery Intern – Summer 2027

Great American Insurance Group • Cincinnati, OH

4d • Hybrid

About The Position

The IT Infrastructure team is seeking a summer 2027 intern to support Great American’s Enterprise High Availability and Disaster Recovery Program. The role offers hands-on experience with enterprise resiliency processes, business continuity coordination, disaster recovery testing, ServiceNow administration, CMDB data management, and operational readiness initiatives. The intern works with infrastructure teams, application owners, business partners, and DR program leadership to maintain recovery documentation, validate recovery procedures, track action items, and support recovery exercises. The role focuses on producing and maintaining accurate, current, testable, and properly documented recovery information and program artifacts. This is a hybrid role combining in-office and remote work, with at least three days per week in the office.

Requirements

• Must be able to work in the office at least three days per week.
• Be pursuing a degree in Information Technology, Cybersecurity, or a related field.
• Expected graduation year of 2030 or 2031.
• Technical aptitude, analytical thinking, organizational skills, and strong communication abilities.
• Ability to work across teams, maintain accurate documentation, support recovery testing activities, and contribute to enterprise resiliency initiatives.

Responsibilities

• Support recovery planning, documentation, testing, reporting, and continuous improvement activities for the Enterprise High Availability and Disaster Recovery Program.
• Produce and maintain documentation, data, reporting, and testing artifacts for the Enterprise Disaster Recovery Program.
• Maintain recovery documentation and validate recovery procedures.
• Track action items and support recovery exercises.
• Support business continuity coordination, disaster recovery testing, ServiceNow administration, CMDB data management, and operational readiness initiatives.
• Work with infrastructure teams, application owners, business partners, and DR program leadership.

Benefits

• The posting describes benefits for full-time and eligible part-time employees, but explicitly excludes interns and seasonal employees from these benefits.

What This Job Offers

• Career Level: Intern
• Education Level: No Education Listed