High Availability & Disaster Recovery Intern – Summer 2027

Great American Insurance Company•Cincinnati, OH
•Hybrid

About The Position

The High Availability (HA)/Disaster Recovery (DR) Intern supports Great American’s Enterprise High Availability and Disaster Recovery Program through recovery planning, documentation, testing, reporting, and continuous improvement. The role offers hands-on experience with enterprise resiliency processes, business continuity coordination, disaster recovery testing, ServiceNow administration, CMDB data management, and operational readiness initiatives. The intern works with infrastructure teams, application owners, business partners, and DR program leadership to maintain recovery documentation, validate recovery procedures, track action items, and support recovery exercises. The role produces and maintains the documentation, data, reporting, and testing artifacts that support the Enterprise Disaster Recovery Program, helping ensure recovery information is accurate, current, testable, and properly documented. This is a hybrid role combining in-office and remote work. Employees are expected to maintain a meaningful on-site presence; this intern must work in the office at least three days per week. The internship is for summer 2027 and is associated with Property & Casualty IT Services.

Requirements

  • Must be able to work in the office at least three days per week.
  • Pursuing a degree in Information Technology, Cybersecurity, or a related field, with an expected graduation year of 2030 or 2031.
  • Technical aptitude, analytical thinking, organizational skills, and strong communication abilities.
  • Ability to work across teams, maintain accurate documentation, support recovery testing activities, and contribute to enterprise resiliency initiatives.

Responsibilities

  • Assist with recovery planning, documentation, testing, reporting, and continuous improvement for the Enterprise High Availability and Disaster Recovery Program.
  • Maintain recovery documentation and validate recovery procedures.
  • Track action items and support recovery exercises.
  • Produce and maintain documentation, data, reporting, and testing artifacts for the Enterprise Disaster Recovery Program.
  • Help ensure recovery information is accurate, current, testable, and properly documented.
  • Work with infrastructure teams, application owners, business partners, and DR program leadership.
  • Support business continuity coordination, disaster recovery testing, ServiceNow administration, CMDB data management, and operational readiness initiatives.

Benefits

  • Competitive benefits packages are offered to full-time and part-time employees, but the stated benefits exclude interns and seasonal employees.
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