HFC Trainer

HUB International•Riverside, CA
•$25 - $32

About The Position

HUB International is seeking an enthusiastic Trainer to support its insurance accounting teams at HFC (Hub Financial Center). The Trainer creates a welcoming learning environment and equips team members with the tools and knowledge to succeed. The role delivers interactive, hands-on training, collaborates with fellow trainers and cross-functional teams, and develops practical resources that support employees’ day-to-day work. The Trainer also evaluates training effectiveness and keeps materials accurate and current as processes evolve. The position offers opportunities to collaborate across departments and access ongoing training and professional development.

Requirements

  • Strong written and verbal communication skills, including the ability to make content engaging and accessible.
  • Comfort using learning management system (LMS) platforms and Microsoft Office 365, with the ability to learn additional software.
  • A flexible mindset and ability to adapt to changing priorities and meet deadlines.
  • A curious and proactive approach, with an interest in improving processes.

Nice To Haves

  • Two or more years of experience in training, education, or facilitation, ideally in a process- or operations-focused environment.
  • A bachelor’s degree or professional certification in Business Administration, Organizational Development, Education, Communications, or a related field.
  • Familiarity with adult learning principles or instructional design basics.

Responsibilities

  • Lead engaging, hands-on training sessions that help team members navigate tools, processes, and workflows.
  • Partner with cross-functional teams to develop practical, relevant, and applicable training content.
  • Create resources such as quick-reference guides and workflow templates to support day-to-day execution.
  • Track training impact using feedback and performance data, and use insights to improve training.
  • Work with subject matter experts to keep training content current, accurate, and aligned with evolving processes.
  • Participate in cross-functional projects and initiatives, collaborating across departments and contributing to broader business goals.
  • Pursue ongoing training and development to grow skills, stay current with industry best practices, and support long-term career development.

Benefits

  • Competitive compensation.
  • Customizable flexible benefits and a 401(k) matching program.
  • Generous paid time off, including vacation, holiday, sick, and personal time.
  • Ongoing personal and professional development opportunities.
  • Comprehensive wellness programs.
  • Health, dental, vision, life, and disability insurance; FSA, HSA, and 401(k) accounts; and paid time off benefits, including vacation, sick, personal, floating holidays, and company holidays.
  • Eligible annual bonuses, equity, and commissions may be available for some positions.
  • Structured training, licensing support, and ongoing development opportunities.
  • Paid parental leave.
  • Company-paid life and disability plans.
  • A wellbeing program designed to support work/life balance.
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