HFC Trainer

Hub International Insurance•Riverside, CA

About The Position

HUB Financial Center (HFC) is seeking an enthusiastic Trainer to support its insurance accounting teams. The Trainer creates a welcoming learning environment and helps team members build the tools and confidence needed to succeed. The role involves delivering interactive training and working closely with other trainers, cross-functional partners, and subject matter experts to keep learning relevant and accurate. The Trainer develops practical training content and day-to-day resources, then uses feedback and performance data to assess impact and make improvements. The position also contributes to cross-functional projects and initiatives and offers ongoing training and development opportunities.

Requirements

Strong written and verbal communication skills, including the ability to make content engaging and accessible.
Comfort using learning management system (LMS) platforms and Microsoft Office 365, with adaptability to learn additional software.
Familiarity with adult learning principles or instructional design basics.
Ability to adapt to shifting priorities and meet deadlines.
Curiosity and a proactive approach to improving how work is done.

Nice To Haves

Two or more years of experience in training, education, or facilitation, ideally in a process- or operations-focused environment.
A bachelor's degree or professional certification in Business Administration, Organizational Development, Education, Communications, or a related field.

Responsibilities

Lead engaging, hands-on training sessions that help team members navigate tools, processes, and workflows.
Partner with cross-functional teams to shape practical, relevant training content that can be applied on the job.
Design resources such as quick-reference guides and workflow templates to support day-to-day execution.
Track training impact through feedback and performance data, and use insights to improve training.
Work with subject matter experts to keep training content current, accurate, and aligned with evolving processes.
Participate in cross-functional projects and initiatives, collaborating across departments and contributing to broader business goals.

Benefits

Competitive compensation.
Customizable flexible benefits and a 401(k) matching program.
Generous paid time off, including vacation, holiday, sick, and personal time.
Growth potential and ongoing personal and professional development opportunities.
Comprehensive wellness programs.
Health, dental, vision, life, and disability insurance; FSA and 401(k) accounts; and paid time off benefits.
Paid parental leave.
Company-paid life and disability plans.
Eligible annual bonuses, equity, and commissions may be available for some positions.
Structured training and licensing support.