Hemophilia Clinical Educator

Sanofi • Cambridge, MA

5d • $100,500 - $145,167 • Onsite

About The Position

The Hemophilia Clinical Educator (CE) is a strategic, field-based, non-promotional role on the Rare Blood Disorders and Oncology Patient Support Services team. The CE serves patients, nursing staff, and clinical staff within a complex cross-functional field team. As a subject matter expert in hemophilia disease state, product, administration, and support services, the CE leads clinical site engagement, facilitates onboarding for patients whose physicians have already prescribed therapy, and provides education on appropriate use and treatment support. The role does not involve promotional activities, influencing prescribing decisions, or sales-related activities.

The CE develops site-specific clinical education and engagement strategies, provides patient and caregiver education throughout the treatment journey, supports timely initiation of prescribed therapy, and captures and communicates clinical, operational, nursing, and patient insights to cross-functional partners. The role also monitors and reports key performance indicators (KPIs) to evaluate educational and patient-support effectiveness and inform strategy. Activities are conducted in compliance with corporate policies and applicable legal, medical, and regulatory requirements, with field work documented in CRM systems.

The position is field-based in Cambridge, Massachusetts, with travel of up to 60%, including occasional evenings and weekends for business-related activities, conferences, and events. Coverage and support across geographies may be required.

Requirements

• Active Registered Nurse (RN) license.
• 3–5 years of clinical and/or biopharmaceutical industry experience, including experience in hemophilia, hematology, oncology, rare disease, or another specialty therapeutic area.
• Prior clinical experience in a hospital, infusion center, ambulatory care, or home health setting.
• Demonstrated experience educating and engaging nursing staff, healthcare professionals, patients, and caregivers.
• Demonstrated ability to work effectively in a cross-functional matrix environment and independently manage multiple priorities.
• Ability to translate clinical observations, nursing perspectives, and site-level insights into actionable engagement strategies.
• Current knowledge of hemophilia disease states, therapy administration, patient-support services, and product-related education.
• Understanding of nursing workflows, therapy administration processes, and specialty-care operations.
• Ability to use performance metrics, territory data, CRM insights, and KPI analysis to evaluate educational and patient-support outcomes.
• Ability to assess patient needs, navigate barriers, and drive action plans supporting timely therapy initiation, onboarding, and ongoing treatment success.
• Ability to identify, synthesize, and communicate field-based clinical, operational, and patient insights compliantly and clearly.
• Strong cross-functional collaboration, communication, presentation, relationship-building, active-listening, empathy, adaptability, and influence skills.
• Strong organizational skills and ability to manage competing priorities in a fast-paced environment.
• Proficiency with CRM platforms, virtual engagement tools, and reporting systems.
• Ability to travel up to 60% and provide coverage across geographies as needed; occasional evenings and weekends may be required.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Advanced clinical degree such as MSN, NP, PA, or another relevant advanced degree.
• Clinical specialty certification in Hematology, Oncology, or Rare Disease, such as CPON, CHN, or equivalent.
• Experience in clinical education, patient support, or field-based clinical roles.
• Experience in biotechnology or pharmaceutical industry in a non-promotional clinical education, field-based clinical, or patient-support role.
• Experience in rare disease, hemophilia, hematology/oncology, apheresis, or related specialty therapeutic areas.
• Experience supporting product launches, new indications, or other therapy implementation initiatives.
• Bilingual Spanish language skills.

Responsibilities

• Serve as the strategic clinical liaison to nursing leadership and clinic staff at assigned clinical sites and treatment centers, leading clinical education, therapy onboarding, and nursing staff relationships.
• Develop and execute site-specific engagement strategies supporting therapy initiation, administration onboarding, patient education, and appropriate use priorities.
• Collaborate with nursing leaders and cross-functional field partners to improve the treatment experience and coordinate site engagement.
• Compliantly capture, synthesize, and communicate patient, nursing, and clinic-level insights about clinical workflows, therapy administration, onboarding, and educational needs.
• Identify clinical, operational, and patient-experience trends across sites and communicate actionable insights to leadership and internal stakeholders.
• Assess patient-specific needs, facilitate clinical onboarding, and execute action plans supporting timely initiation of therapy after a healthcare provider's prescribing decision.
• Partner cross-functionally to identify and resolve patient-specific treatment barriers and coordinate action plans and accountability.
• Provide administration onboarding and treatment preparation education to nursing staff and care teams.
• Lead and execute site-level education for nursing staff, clinic coordinators, and ancillary staff in alignment with site needs and applicable medical, legal, and regulatory requirements.
• Develop and deliver branded and unbranded educational programs through live, virtual, group, and individual in-services.
• Maintain and adapt site education plans to reflect site dynamics, staffing changes, new prescribers, workflow updates, and product or indication developments.
• Provide personalized disease-state, treatment, and support-services education to patients and caregivers throughout the treatment journey.
• Lead individual, family, group, live, and virtual patient education initiatives and collaborate with advocacy organizations, community partners, and healthcare advocates.
• Identify and communicate barriers to treatment adherence, connect patients with appropriate resources, and represent Sanofi at community and patient-focused events.
• Own, track, analyze, and communicate KPIs related to patient support, educational programming, nursing in-services, and administration training.
• Use site, territory, CRM, and field insights to assess effectiveness and inform clinical engagement, education, and patient-support strategies.
• Collaborate with Medical Affairs, Marketing, Commercial, and Patient Support Services to exchange insights and coordinate clinical education, site engagement, patient support, and therapy initiation strategies.
• Partner across field teams to address patient and site needs, facilitate timely access to prescribed therapy, and identify opportunities to improve processes, educational effectiveness, and patient outcomes.
• Conduct activities in compliance with corporate policies, industry regulations, and applicable legal, medical, and regulatory requirements; ensure appropriate documentation and compliant information exchange.
• Document field activities in CRM systems and complete required reports, records, and administrative responsibilities in a timely manner.
• Maintain clinical, scientific, and product expertise through professional development, internal training, and relevant educational and professional forums.
• Provide coverage and support across geographies as needed and travel up to 60%, including occasional evenings and weekends for business-related activities, conferences, and events.

Benefits

• Health and wellbeing benefits, including high-quality healthcare and prevention and wellness programs.
• At least 14 weeks of gender-neutral parental leave.
• Employee benefit programs; further details are available through the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed