Hemophilia Clinical Educator

Sanofi • Cambridge, MA

4d • Onsite

About The Position

The Hemophilia Clinical Educator (CE) is a strategic, field-based member of Sanofi’s Rare Blood Disorders and Oncology Patient Support Services team. The role serves patients, nursing staff, and clinical staff across assigned clinical sites and treatment centers, providing site-specific clinical education and support throughout the treatment journey. The CE is a subject matter expert in hemophilia, disease state, product, administration, and support services, and supports clinical site engagement, therapy onboarding, and appropriate use of therapies already prescribed by a healthcare provider.

This is a non-promotional role. The CE does not influence prescribing decisions or participate in sales-related activities. Responsibilities focus exclusively on education, patient support, appropriate use of prescribed therapies, and clinical partnership with nursing and ancillary staff. The CE captures and communicates compliant field insights and uses key performance indicators (KPIs), territory data, and CRM information to assess effectiveness and inform educational and patient-support strategies.

The role requires travel up to 60% of the time, including occasional evenings and weekends for business activities, conferences, and events. The position is field-based in Cambridge, Massachusetts, and may provide coverage across geographies as needed.

Requirements

• Active Registered Nurse (RN) license.
• Three to five years of clinical and/or biopharmaceutical industry experience, including experience in hemophilia, hematology, oncology, rare disease, or another specialty therapeutic area.
• Prior clinical experience in a hospital, infusion center, ambulatory care, or home health setting.
• Demonstrated experience educating and engaging nursing staff, healthcare professionals, patients, and caregivers.
• Demonstrated ability to work effectively in a cross-functional matrix environment and independently manage multiple priorities.
• Ability to translate clinical observations, nursing perspectives, and site-level insights into actionable engagement strategies.
• Current knowledge of hemophilia disease states, therapy administration, patient support services, and product-related education.
• Understanding of nursing workflows, therapy administration processes, and specialty-care settings.
• Ability to use performance metrics, territory data, CRM insights, and KPI analysis to assess educational and patient-support outcomes.
• Ability to assess patient needs, navigate treatment barriers, and drive action plans for therapy initiation, onboarding, and ongoing treatment success.
• Ability to identify, synthesize, and communicate field-based clinical, operational, and patient insights compliantly and clearly.
• Strong verbal, written, and presentation skills for communicating clinical information to patients, caregivers, healthcare professionals, and internal stakeholders.
• Strong relationship-building, active listening, empathy, adaptability, and influence skills.
• Strong organizational skills, ability to manage competing priorities in a fast-paced environment, and proficiency with CRM platforms, virtual engagement tools, and reporting systems.
• Ability to travel up to 60% of the time, including occasional evenings and weekends.

Nice To Haves

• Bachelor of Science in Nursing (BSN).
• Prior experience in clinical education, patient support, or field-based clinical roles.
• Advanced clinical degree such as an MSN, NP, PA, or other relevant qualification.
• Clinical specialty certification in Hematology, Oncology, or Rare Disease (e.g., CPON, CHN, or equivalent).
• Biotechnology or pharmaceutical industry experience in a non-promotional clinical education, field-based clinical, or patient-support role.
• Experience in rare disease, hemophilia, hematology/oncology, apheresis, or related specialty therapeutic areas.
• Experience supporting product launches, new indications, or other therapy implementation initiatives.
• Bilingual Spanish language skills.

Responsibilities

• Serve as the strategic clinical liaison to nursing leadership and clinic staff at assigned clinical sites and treatment centers, leading clinical education, therapy onboarding, and nursing relationships.
• Develop and execute site-specific engagement strategies supporting therapy initiation, administration onboarding, patient education, and appropriate use priorities.
• Collaborate with nursing leadership and cross-functional field partners to improve the treatment experience and coordinate site engagement.
• Compliantly capture, synthesize, and communicate patient, nursing, and clinic insights about workflows, administration, onboarding, and educational needs.
• Identify clinical, operational, and patient-experience trends across sites and share actionable insights with leadership and internal stakeholders.
• Assess patient-specific needs and facilitate onboarding and action plans to support timely initiation of therapy after a healthcare provider has prescribed it.
• Partner cross-functionally to identify and resolve patient-specific barriers to treatment and maintain accountability for coordinated action plans.
• Provide administration onboarding and treatment-preparation education to nursing staff and care teams.
• Lead and deliver site-level education for nursing staff, clinic coordinators, and ancillary staff in accordance with site needs and applicable requirements.
• Develop and deliver branded and unbranded educational programs through live, virtual, group, and individual in-services.
• Maintain and adapt site education plans as staffing, prescribers, workflows, products, or indications change.
• Provide personalized disease-state, treatment, and support-services education to patients and caregivers throughout the treatment journey.
• Lead individual, family, group, live, and virtual patient education programs; collaborate with advocacy organizations, community partners, and healthcare advocates to support the hemophilia community.
• Identify and communicate barriers to treatment adherence, connect patients with appropriate resources, and represent Sanofi at community and patient-focused events.
• Own, track, and communicate KPIs related to patient support, educational programming, nursing in-services, and administration training.
• Use site, territory, CRM, and field insights to evaluate effectiveness and inform clinical engagement, education, and patient-support strategies.
• Collaborate with Medical Affairs, Marketing, Commercial, and Patient Support Services on insights, education initiatives, site engagement, patient support, and therapy initiation strategies.
• Partner across field teams to address patient and site needs, facilitate access to prescribed therapy, and identify opportunities to improve processes, educational effectiveness, and patient outcomes.
• Comply with corporate policies, industry regulations, and applicable legal, medical, and regulatory requirements; ensure appropriate documentation and compliant information exchange.
• Document field activities in CRM systems and complete required reports, records, and administrative duties in a timely manner.
• Maintain clinical, scientific, and product expertise through professional development, internal training, and relevant educational and professional forums.
• Provide coverage and support across geographies as needed and travel up to 60%, including occasional evenings and weekends for business activities, conferences, and events.

Benefits

• Health and wellbeing benefits, including healthcare, prevention, and wellness programs.
• At least 14 weeks of gender-neutral parental leave.
• Employee benefit programs; additional benefits information is available through the company.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed