Hematology (PNH) Account Manager - Southeast

Apellis Pharmaceuticals•Field, KY

4d•$138,000 - $200,000•Remote

About The Position

The Hematology (PNH) Account Manager is a field sales position responsible for representing Biogen to key healthcare professionals (HCPs) and accounts within an assigned geography. The primary goal is to build trust in the company, its values, its science, and its product. This role requires a deep understanding of HCPs and accounts to develop effective territory and key account plans that engage all relevant stakeholders in the healthcare ecosystem. The Account Manager will collaborate with other Biogen customer-facing teams to create and implement account plans, identify regional influencers and treatment patterns, and map referral networks. Additionally, this role serves as the lead point of contact for various account management activities, including speaker programs, marketing tactic execution, and other commercial needs.

Requirements

BA/BS degree
4+ years of biotech/pharma sales and account management experience
Proven track record of sales success
Expertise in creating and executing on customer / account plans, informed by local knowledge and aligned to strategy and tactics provided by headquarters
Passion for understanding and championing the needs of customers and accounts, resulting in strong relationships, credibility, and trust
Demonstrated learning agility as shown by past success when encountering new challenges, roles, and/or situations
Positive attitude and comfort in navigating ambiguity and persevering in an ultra-rare disease space
Commitment to effective collaboration with key company stakeholders driven by a high degree of emotional intelligence
The ability to persevere and focus on solutions when encountering all obstacles, particularly in a highly competitive market
Strong communication skills with the ability to listen actively, express compelling ideas fluently and succinctly, and present effectively
Demonstrated integrity on the job, including an understanding and deep respect of relevant rules and regulations within the pharma sector
Must live in territory.
Must be willing and able to fully comply with all applicable credentialing requirements for customer interactions.

Nice To Haves

Experience working in Hematology/Oncology and/or rare disease is preferred, however, specialty sales experience in other disease states with also be considered

Responsibilities

Build and maintain proficiency in relevant disease states, patient and clinic experience, market landscape, and product.
Drive company revenue by achieving all sales/marketing objectives and goals.
Serve as the primary commercial interface with key accounts, being accountable for the overall customer experience.
Develop and maintain a deep understanding of and relationship with key accounts, including all relevant stakeholders (e.g., physicians, nurses, office staff, management, etc.).
Establish and execute against business plans for key accounts in alignment with franchise strategy and resources. Effectively communicate those plans and lead key account strategy discussions with leadership, building understanding and support.
Assess the treatment patterns and referral networks affiliated with key accounts.
Work collaboratively and compliantly with multiple stakeholders, including patient services, field access (reimbursement support), medical affairs, and operations teams, in order to achieve account objectives.
Goes above and beyond to help fellow team members and Hematology (PNH) Account Manager colleagues when needed. Proactively shares knowledge and expertise with others to contribute to the team’s overall success.
Effective utilization of all approved resources to help achieve territory and account objectives.
Proactively communicate with Hematology Sales Director on a routine basis to discuss/share ideas, challenges, and best practices.
Responsible for sharing field insights back with the home-office team, including any innovative engagement tactic ideas, as well as participating in internal workshops and insight readouts as needed.
Operate with a high level of professional integrity, within established guidelines and policies, and in alignment with the Biogen culture and values.