Helper - Lehigh Acres Area

Waste Pro USALehigh Acres, FL
Onsite

About The Position

The Helper is responsible for assisting the refuse truck driver on pre-assigned and special routes to pick up garbage, yard waste, or recycling. This role involves providing a high level of customer service and ensuring efficient refuse operations.

Requirements

  • Be able to follow safe operating practices.
  • Be able to learn and use interpersonal skills relating to good customer service.
  • Be able and willing to work in a team environment.
  • Be able to read, write and comprehend reports well enough to complete daily assignments.
  • Physically able to push or pull independently (unassisted) 50 pounds between 800 and 1000 times a day.
  • Physically able to lift independently (unassisted) 50 pounds from the ground to waist height between 800 and 1000 times a day.
  • Physically able to get up and down from the cab of a commercial motor vehicle between 800 and 1000 times a day.
  • Physically able to bend at the waist and knees between 800 and 1000 times a day.
  • Physically able to work 8 to 12 hours in extreme weather conditions (heat, cold, rain and snow).
  • Ability to ride on the outside of the truck while servicing residential customers in low MPH areas.

Responsibilities

  • Picks up solid waste and places it in the back of a rear load garbage truck on specified routes often done manually or by pushing toter to tipper.
  • Lifts and carries trash bags, bulk items and containers to the truck for disposal.
  • Climbs onto and off of the rear truck step to load refuse, waste and carts.
  • Operates packing mechanism to compact waste into the truck.
  • Provides a safe and courteous level of service through expeditious customer service in all aspects of refuse operation to the general public and customers.
  • Exhibits a positive attitude towards company, customer and municipal goals.
  • Ensures garbage and recyclables at residences are picked up and transferred properly; pick up may require using back door.
  • Answers questions for residents and directs them to contact Customer Service or appropriate government office for additional information.
  • Complies with all ANSI, OSHA and company safety policies including Waste Pro Absolute Guidelines.
  • Assists Driver in safely backing up the truck by directing the Driver from the ground.
  • Cleans behind the compactor blade with shovel and hoe when directed.
  • Sprays and cleans the hopper and truck at the end of each shift or as needed.
  • Reports any safety or customer service related issues to driver and supervisor, immediately.
  • Performs a variety of manual duties in the clean-up of scattered refuse.
  • Cleans up the area around accidental waste spills and ensures customers containers are replaced properly.
  • May be required to work during emergency situations.
  • Assists other routes as needed to complete daily work.
  • Performs other job-related duties as assigned.
  • Attends and participates in corporation sponsored training courses as assigned.
  • Keeps up to date on current technology, as job appropriate, being used by Waste Pro.
  • Performs any additional job duties that may be assigned by the Supervisor.
© 2026 Teal Labs, Inc
Privacy PolicyTerms of Service