Helpdesk Technician

Crown Equipment Corporation•New Bremen, OH

1d•Onsite

About The Position

Crown Equipment Corporation is a leading innovator in world-class forklift and material handling equipment and technology. As one of the world’s largest lift truck manufacturers, we are committed to providing the customer with the safest, most efficient and ergonomic lift truck possible to lower their total cost of ownership.

Requirements

High school diploma or equivalent is required.
Must have good communication and interpersonal skills.
Must have a valid driver’s license.
Crown will only employ those who are legally authorized to work in the United States. This is not a position for which sponsorship will be provided. Individuals with temporary visas or who need sponsorship for work authorization now or in the future, are not eligible for hire.

Nice To Haves

One to two years of experience with PC operating systems and business application software systems is preferred.
Knowledge of Windows 7, 8 & 10, Wyse Thin OS, Microsoft SCCM, Outlook, and Active Directory preferred.

Responsibilities

Provide basic technical support for computer software and hardware issues using established processes and procedures to identify and resolve routine end user questions and problems.
Identify and resolve software applications and business processes, troubleshoot and repair new or existing hardware.
Install, configure, and verify correct operation of peripheral components such as personal computers, data collection devices, monitors, and printers.
Provide technical support for manufacturing machines running a variety of operating systems (Windows, Windows Embedded, Linux, etc.) to connect to a network and Windows file share.
Provide on-site eyes and hands for remote network and server administrators.