Helpdesk Technician

General Dynamics Information TechnologyTampa, FL
$64,230 - $86,250Onsite

About The Position

Transform technology into opportunity as a Systems Administrator with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate. At GDIT, people are our differentiators. As a Systems Administrator you will help ensure today is safe and tomorrow is smarter. Our work depends on Systems Administrator joining our team in Tampa, FL to provide routine technical support in the management of networks, software, hardware, configurations, and architectures.

Requirements

  • Technical Training, IT certification(s) and HS Degree required.
  • 2+ years of related Systems Administration experience with Active Directory, RSA SecurID, and SolarWinds Orion.
  • Must have a current DOD 8570 certification, such as CompTIA Security + CE.
  • current/active TS/SCI clearance.

Nice To Haves

  • Top Secret/SCI clearance must currently be possessed.
  • Top Secret SCI + Polygraph clearance must be able to be obtained.

Responsibilities

  • Provides Systems Administration and manages the functionality and efficiency of a group of computers running on one or more operating systems.
  • Conducts basic hardware and software audits of workstations and servers to ensure compliance with established standards, policies, and configuration guidelines.
  • May evaluate existing systems and assist with planning long-term strategies and train end users on the proper use of hardware and software.
  • Performs basic software installations and upgrades to operating systems and layered software packages.
  • Candidate will troubleshoot system hardware and software issues and provide routine technical support in the management of networks, software, hardware, configurations, and architectures.

Benefits

  • 401K with company match
  • Comprehensive health and wellness packages.
  • Internal mobility team is dedicated to helping you own your career.
  • Professional growth opportunities include paid education and certifications.
  • Cutting-edge technology you can learn from and apply to solve real world problems.
  • Rest and recharge with paid vacation and holidays.
  • variety of medical plan options, some with Health Savings Accounts
  • dental plan options
  • a vision plan
  • a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
  • full flex work weeks where possible
  • a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
  • short and long-term disability benefits
  • life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
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