Helpdesk PC Technician

Summit Racing Equipment•Tallmadge, OH
•Onsite

About The Position

In this position, you will support the enterprise users and computers with tier 1 and tier 2 technical issues. You will install and maintain PC Desktop hardware and printers. You will have involvement in special projects. You will work on and resolve end user support tickets.

Requirements

  • Associates Degree in Electronics or Computer Technology or equivalent experience.
  • 4+ years enterprise desktop support.

Responsibilities

  • PC preparation, installation and maintenance
  • Printer installation and configuration
  • PC and printer hardware repair
  • OS and application installation and configuration
  • Maintain necessary inventory of spare parts
  • Perform software and hardware audits
  • PC Network configuration
  • Project planning and documentation
  • Perform advanced PC troubleshooting
  • Provide excellent customer service
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