Help Me Grow Coordinator - (Project/Program Manager II)

King County•Chinook Building 401 5th Avenue Seattle, WA

17h•Hybrid

About The Position

Children and families thrive when they can access the resources they need—when, where, and how they need them. Help Me Grow King County (HMGKC) connects families with children from prenatal development to age five, especially those facing systemic barriers, to community-rooted and linguistically responsive support. HMGKC operates as a Coordinated Access Network made up of local community-based organizations (Family Connection Partners) who provide warm connections and direct support, not just referrals, and walk alongside families as they navigate systems and services. The Help Me Grow Contract & Project Manager will focus on strengthening systems that connect families to resources and services through the Help Me Grow (HMG) network. The position manages contracts, oversees the processes of payments and analysis, and drives program success while ensuring equity-driven contracting practices. They monitor performance, provide culturally responsive technical assistance to community partners, and collaborate with program managers to create data visualizations, evaluate outcomes, and coordinate capacity-building activities. The position will ensure infrastructure and partner communication is up to date including lists of available services and ensuring website communication is accurate. The position directly contributes to the success of programs that empower children, families, and caregivers across King County. Help Me Grow (HMG) is a strategy that is part of the Prenatal-5 Team within Best Starts for Kids and is within Seattle King County Public Health. The HMG team works closely with other strategies supporting supports for families prenatal to 5. Note: This posting will create a list of qualified candidates that may be considered for selection of additional vacancies of the same position type over the next 6 months. Commitment To Equity and Social Justice Named after Dr. Martin Luther King, Jr., one of the most influential civil rights leaders in our nation's history, King County is a vibrant international community with residents that represent countries from around the world. It is a region with increasing diversity that cherishes the traditions of many cultures. The county government has a deep commitment to equity and social justice and advancing practices, strategies, and policies that promote fairness, justice, and opportunity for all – in our workplaces and our communities. With this commitment, King County has adopted a pro-equity agenda to advance regional change and ensure that residents from all communities are incorporated into our emergency planning and public outreach efforts. We recognize that structural racism consists of principles and practices that cause and justify an inequitable distribution of rights, opportunities, and experiences across racial groups. Since declaring Racism is a Public Health Crisis in June 2020, King County and Public Health committed to being intentionally anti-racist and accountable to Black, Indigenous and People of Color communities. To learn more, please visit http://www.kingcounty.gov/elected/executive/equity-social-justice.aspx

Requirements

Deep knowledge of equity and social justice principles, including the impact of place-, race-, and policy-based inequities.
Two (2) years of experience in contract management and/or program design and implementation (e.g., development, budgeting, invoicing, reporting).
Two (2) years of experience in basic data management and using project management tools.
Proven experience coordinating groups to achieve shared goals.
Ability to multi-task and adapt in high-pressure situations with shifting deadlines and expectations.
Excellent organizational skills with attention to detail and results.
Ability to work across sectors to create opportunities and improve outcomes.
Strong interpersonal skills to build consensus among diverse individuals and groups.
Experience creating culturally and linguistically appropriate messages and materials with diverse partners.
Effective oral and written communication skills.
Proficiency in Microsoft Office 365 and data management software.
Employees are required to protect the privacy and security of protected health information as defined in State and Federal Law.
Public Health relies on office automation (Microsoft Office) and web-based enabled tools, therefore candidates must be proficient and comfortable with with computer use to perform functions associated with on-going work.
Employees are required to adhere to OSHA/WISHA guidelines including but not limited to completing their mandatory trainings on time and obtaining required immunizations.
Regular and reliable attendance, effective communication skills, and development of effective working relationships are requirements of all Public Health positions.
When Public Health responds to an emergency, and in accordance with relevant CBA language and/or KC policy and procedures, we may assign duties outside your regular job description. This may involve responding at any time, including nights and weekends, with possible deployment to locations other than the department.

Nice To Haves

Familiarity with King County and Washington State early learning systems.
Experience with maternal and child health systems – including perinatal and family health.
Experience in project management and coordination.
Experience coordinating, implementing, and monitoring grant- or contract-funded services.
Experience supporting capacity-building activities like training, coaching, or consultation.
Skills in data analysis and visualization, including working with datasets and using relevant software.
Experience with cross-sector partnerships, collaborative processes, or planning large initiatives with diverse stakeholders.

Responsibilities

Develop, implement, and improve contracting tools and processes with an equity focus.
Collaborate with Community Health Services (CHS) contract and financial staff to refine procedures and templates (e.g., budgets, invoices, reports).
Provide culturally responsive technical assistance to community partners for accurate and timely contract deliverables.
Coordinate with central finance and compliance teams and maintain feedback loops with grantees.
Support access to resources by analyzing, evaluating and improving both inline and in person processes.
Support outreach and relationship-building with community partners to increase awareness of Help Me Grow services and maintain accurate partner resource information, including coordinating updates to referral and community resource databases.
Review contracts, financial, and programmatic reports to evaluate performance, approve payments, and process invoices.
Follow up on incomplete requirements and resolve performance issues with Best Starts Program Managers and community partners.
Conduct site reviews/monitoring visits to ensure high-quality, outcome-based services for children and families.
Initiate and create structures to ensure effective project management.
In response to community partners and in collaboration with HMG Strategy Leads, develop accessible tools to ensure projects and priorities are moving forward.
Develop documentation and project plans to ensure the HMG strategy is evolving in response to lessons learned over time and community feedback.
Actively support the Prenatal-to-Five Team or the Help Me Grow Team, fostering collaboration, equity, and continuous learning.
Create dashboards and data visualizations to support program evaluation and decision-making.
Review literature on policy and practice, conduct qualitative coding, and assist in data collection activities.
Coordinate stakeholder involvement in evaluation activities with Best Start for Kids Strategy Leads and the evaluation team.
Coordinate meetings and capacity-building activities for awardees, including scheduling, logistics, and documentation.
Support receiving feedback from community partners in order to refine vision and direction for HMG.
In partnership with P-5 Program Managers, coordinate meetings and capacity-building activities for awardees, including scheduling, booking space, ordering food, preparing materials, and documenting activities.
Other duties as assigned