Program Coordinator II

Partnership HealthPlan of California • Fairfield, CA

34d • $77,430 - $96,788 • Onsite

About The Position

To provide coordination and implementation support of defined tasks for the assigned program(s). In addition to the Program Coordinator I duties, the Program Coordinator II has a higher level of experience, conducts business analysis to evaluate programs, tracks and reports data to a higher complexity level, coordinates daily activities, communicates program status to stakeholders, and confirms that outcomes are meeting program requirements.

Requirements

• High School diploma or equivalent.
• Minimum two (2) years of project coordination experience.
• Effective communication skills, both verbal and written.
• Strong interpersonal and customer service skills.
• Ability to establish and maintain effective working relationships across all levels within the organization.
• Detail-oriented.
• Strong organization skills to work on multiple tasks at one time and efficiently complete assigned tasks within established timeframes and quality standards.
• Strong Decision making, problem solving, and critical thinking skills.
• Able to work under pressure and meet critical deadlines in a fast-moving environment.
• Adaptable to a continuous changing environment.
• Proficient experience in use of various computer system software including Windows, Microsoft Word, Excel, Outlook, Visio, and PowerPoint.
• Valid California driver’s license and proof of current automobile insurance compliant with Partnership policy are required to operate a vehicle and travel for company business.
• Must be able to work in a fast-paced environment and maintain courtesy and composure when dealing with internal and external customers.
• Ability to function effectively with frequent interruptions and direction from multiple team members.
• Maintains department files (hard and soft copies) per instruction.
• Provide the highest possible level of service to clients.
• Promote teamwork and cooperative effort among employees.
• Maintain safe practices.
• Abide by the HealthPlan’s policies and procedures, as they may from time to time be updated.

Nice To Haves

• Knowledge of project/program management methodologies is highly desirable.

Responsibilities

• Supports the execution of existing program activities, including data entry, tracking, and reporting.
• Tracks, compiles, reviews and analyses program data and results.
• Monitors program email inbox. Responds and follows up accordingly.
• Completes invoice review and facilitates payment through established processes.
• Monitors system level reports developed for programs. Summarizes observations and conclusions to make recommendations to leadership.
• Attends program meetings and follows-up with stakeholders on outstanding deliverables and action items.
• Assists with planning and coordination of events, conferences, and webinars, as needed.
• Develops and publishes agendas, meeting minutes, and necessary documentation.
• Coordinates, facilitates and leads both internal and external meetings, as needed.
• Develops and publishes communication/updates to program stakeholders.
• Develops and publishes stakeholder reports on defined schedule.
• Communicates program outcomes and potential risks to leadership.
• Supports the successful implementation of new and assigned programs and their associated processes.
• Works with program leadership and relevant units to coordinate the implementation of effective and high quality program improvement projects.
• Utilizes established software, tools, and resources needed for program execution and oversight.
• Utilizes online collaboration applications.
• Schedules and leads user demos, trainings and setup as assigned.
• Maintains documentation per department specifications.
• Other duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED