Help Desk Technician
About The Position
FSNB, National Association is a full-service bank seeking a full-time Help Desk Technician for its IT Department. The role involves serving as a single point of contact for end-users, providing support and maintenance within the organization's desktop computing environment. Key responsibilities include diagnosing, maintaining, and monitoring end-user workstations to ensure optimal performance. The technician will also be responsible for troubleshooting problems in person, by phone, or via e-mail in a timely and accurate manner. This is an on-site position and not remote.
Responsibilities
- Providing a single point of contact for end-users to receive support and maintenance within the organization's desktop computing environment
- Diagnosing, maintaining and monitoring end-user workstations to ensure optimal workstation performance
- Troubleshoot problem areas in person, by phone or via e-mail in a timely and accurate manner
Benefits
- Paid Vacation
- Paid Personal Leave
- Medical and Dental Insurance
- 401(k)
- Paid Holidays
- Supplemental Insurance
- Paid Death Benefit
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
