Help Desk Technician- DAYS, Sun-Thursday - TS/SCI/ POLY
General Dynamics Information Technology•Colorado Springs, CO
•Onsite
About The Position
Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. The Help Desk Technician III must have: ● Education: Associates of Arts/Associates of Science ● Experience: 3+ years of related experience Required certs: 1. Security+ce 2. PWS 9.1
Requirements
- Associates of Arts/Associates of Science degree
- 3+ years of related experience
- Security+ce certification
- PWS 9.1 certification
- TS/SCI/POLY clearance
- US Citizenship required
Nice To Haves
- Customer Service skills
- Technical Support skills
- Troubleshooting skills
Responsibilities
- Provide technical support to customers.
- Troubleshoot technical issues.
Benefits
- 401K with company match
- Competitive pay
- Paid time off
- Medical plan options
- Dental plan options
- Vision plan
- Full flex work weeks where possible
- Variety of paid time off plans, including vacation, sick and personal time, holidays
- Paid parental leave
- Military leave
- Bereavement leave
- Jury duty leave
- Short and long-term disability benefits
- Life insurance
- Accidental death and dismemberment insurance
- Personal accident insurance
- Critical illness insurance
- Business travel and accident insurance
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
