Entry-Level Help Desk Technician
Oaks Integrated Care•Lawrence Township, NJ
•Onsite
About The Position
Join our team today and immerse yourself in a rewarding career for years to come! As a Help Desk Technician, you will work within our IT department located in Lawrenceville, Mercer County NJ.
Requirements
- Associate degree or at least two years’ experience in computer hardware/software support and troubleshooting.
- Must have a high level of responsibility and dependability.
- Excellent communication skills, knowledge of basic network principles and peer to peer networking.
- Knowledge of Windows and Novell server environments.
- Proficient in MS office suite.
- Valid Driver's License
- All positions require a valid driver’s license in good standing and pre-employment drug screening.
Responsibilities
- Provides technical support and assistance to users facing IT related issues.
- Installs, configures and responds to customer calls for software, hardware, peripherals, and other data network devices.
- Troubleshoots and repairs network connectivity issues.
- Updates hardware inventory including spare parts.
- Replaces and removes old equipment.
- Develops and maintains technical documentation.
- Responsible for 24X7 on-call support.
- Ensures that the customer is kept informed of the call and ticket status through problem resolution.
Benefits
- Competitive base salary
- Medical and dental insurance
- Vision plan
- Retirement plan
- Flexible spending plans
- EXCELLENT time benefits for qualified positions!
- Opportunity for personal and career growth
- Team-oriented environment – we practice the FISH! Philosophy!
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
Associate degree
