Help Desk Technician- DAYS, Sun-Thursday - TS/SCI/ POLY

GD Information Technology • Colorado Springs, CO

6d • Onsite

About The Position

Advance how our customers operate while you advance your career. Join GDIT as a Help Desk Technician III and build an impactful career in enterprise IT, collaborating with people who are driven and resourceful like you. The Help Desk Technician III must have: Associates of Arts/Associates of Science and 3+ years of related experience. Required certs: Security+ce and PWS 9.1. GDIT is your place. At GDIT, the mission is our purpose, and our people are at the center of everything we do. Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

Requirements

• Associates of Arts/Associates of Science
• 3+ years of related experience
• Security+ce certification
• PWS 9.1 certification
• Top Secret/SCI clearance must be possessed and obtainable
• US Citizenship required

Nice To Haves

• Customer Service skills
• Technical Support skills
• Troubleshooting skills

Responsibilities

• Provide technical support to customers.
• Troubleshoot technical issues.

Benefits

• 401K with company match
• Competitive pay
• Paid time off
• Medical plan options
• Dental plan options
• Vision plan
• Full flex work weeks
• Vacation time
• Sick and personal time
• Holidays
• Paid parental leave
• Military leave
• Bereavement leave
• Jury duty leave
• Short and long-term disability benefits
• Life insurance
• Accidental death and dismemberment insurance
• Personal accident insurance
• Critical illness insurance
• Business travel and accident insurance

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree