Help Desk Support
TEKsystems•Wichita, KS
•Onsite
About The Position
Allowing self-owning devices. Bring your own device will affect around 9000 lines that will need to be assisted with. It is a 2026 initiative and could last all year. These 2 will be working different shifts to support any calls that come in for device transition. These 2 will be giving permissions, routing numbers, and giving passwords and pins.
Requirements
- Help desk support
- Help desk
- Troubleshooting
- Customer service
- Service desk
- Phone support
- Ticketing system
- Password reset
- Windows 10
- Support
- Office 365
- Servicenow
Responsibilities
- Giving permissions
- Routing numbers
- Giving passwords and pins
- Assisting with device transition for self-owned devices
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
