Help Desk Specialist

Interco • St. Louis, MO

5h • Onsite

About The Position

Interco is seeking a skilled Help Desk Specialist to join its IT department. The role provides technical support to end users, maintains hardware and software systems, and helps ensure seamless connectivity across the organization. The ideal candidate is highly organized, has excellent customer service skills, and has strong technical skills. This is an onsite position; remote work is not offered.

Requirements

• Bachelor's degree in computer science, computer information systems, or a related major.
• At least two years of experience as a desktop support technician or in a similar role.
• Experience in a domain environment.

Responsibilities

• Resolve help desk tickets.
• Provision workstations.
• Troubleshoot connectivity and file share issues.
• Diagnose hardware issues.
• Work with Active Directory and Microsoft O365.
• Manage workstation and wire management.
• Catalogue IT assets.

Benefits

• 100% company-paid medical, dental, and vision coverage.
• Accelerated paid vacation time.
• Paid vacation from Christmas Eve through New Year's Day for all employees.
• 401(k) with a generous company match after one year.
• 100% company-paid short-term disability and long-term disability.
• Company-paid $25,000 life insurance policy.
• Salary plus annual performance review and bonus.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level