Help Desk Specialist
About The Position
Sonaca North America is driven by a passion for innovation and a commitment to excellence. As a leading provider of aerospace and defense solutions, we are dedicated to making air and space travel safe and sustainable. We have 13 locations across North America and our engineering expertise and operational excellence set us apart from the competition. Since the beginning in 1948, we have a proven track record of delivering high-quality products and services that are reliable, safe, and efficient. Our team of experts is dedicated to staying ahead of the curve in the aerospace and defense industry, utilizing the latest technologies and processes to ensure that we deliver the best possible solutions to our customers. We are seeking an IT Intern. The Intern will perform various activities related to the development, implementation, and support of software products by the IT Department. While performing all duties and responsibilities, the Intern will at all times, model the Sonaca North America values and principles and act in a manner consistent with the Code of Business Conduct and Ethics.
Requirements
- Student currently working towards MBA or Master’s Degree in IT preferred, undergraduate students will be considered
- Familiarity with current technology, including a working knowledge of web-based programming tools
- Ability to prepare a business case
- Good administrative and organization skills
- Excellent communication and presentation skills
- Ability to work independently under general direction of leaders
Responsibilities
- Assist with scheduling and administration of IT projects in MS Project
- Assist with developing and tracking performance metrics
- Assist with creating documentation for projects and usage of systems implemented by the applications group
- Help ensure compliance with standards by assisting with preparing and/or reviewing project documentation and deliverables
- Participate in system quality assurance and application testing activities
- Help with updating weekly production plan targets for the group
Benefits
- 401(k) retirement savings plan with a percentage company-match contribution
- Competitive wages
- Paid holidays
- Paid time off
- Medical, dental, vision, life, and accidental insurance
- Short-term disability
- Long-term disability
- Employee assistance plan — for access to counseling, consulting and other community resources
- Wellness program
- Tuition assistance
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What This Job Offers
Career Level
Intern
