Help Desk Specialist
Infirmary Health•Mobile, AL
About The Position
Provides Help Desk technical assistance to the Infirmary Health user community by evaluating, trouble shooting, and resolving computer hardware/applications and pc-related software problems. Investigates technical problems in all applications, network and pc support areas, and escalates unresolved matters to the appropriate recipient.
Requirements
- Strong client-facing and communication skills
- Ability to diagnose and resolve basic computer technical issues
Nice To Haves
- Associate Degree or completion of IT training program
- IT Help desk experience
- Experience with EPIC EMR
Responsibilities
- Provides Help Desk technical assistance to the Infirmary Health user community by evaluating, trouble shooting, and resolving computer hardware/applications and pc-related software problems.
- Investigates technical problems in all applications, network and pc support areas, and escalates unresolved matters to the appropriate recipient.
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What This Job Offers
Career Level
Entry Level
Education Level
No Education Listed
