Help Desk Specialist

Sonaca • Saint Charles, MO

2d

About The Position

Sonaca North America is seeking an IT Intern. The Intern will perform various activities related to the development, implementation, and support of software products by the IT Department. While performing all duties and responsibilities, the Intern will at all times, model the Sonaca North America values and principles and act in a manner consistent with the Code of Business Conduct and Ethics.

Requirements

• Student currently working towards MBA or Master’s Degree in IT preferred, undergraduate students will be considered
• Familiarity with current technology, including a working knowledge of web-based programming tools
• Ability to prepare a business case
• Good administrative and organization skills
• Excellent communication and presentation skills
• Ability to work independently under general direction of leaders

Responsibilities

• Assist with scheduling and administration of IT projects in MS Project
• Assist with developing and tracking performance metrics
• Assist with creating documentation for projects and usage of systems implemented by the applications group
• Help ensure compliance with standards by assisting with preparing and/or reviewing project documentation and deliverables
• Participate in system quality assurance and application testing activities
• Help with updating weekly production plan targets for the group

Benefits

• 401(k) retirement savings plan with a percentage company-match contribution
• Competitive wages
• Paid holidays
• Paid time off
• Medical, dental, vision, life, and accidental insurance
• Short-term disability
• Long-term disability
• Employee assistance plan — for access to counseling, consulting and other community resources
• Wellness program
• Tuition assistance

What This Job Offers

• Career Level: Intern