Help Desk Manager (Lead)
CompQsoft, Inc.•Colorado Springs, CO
•$90,000 - $94,000
About The Position
Provides daily supervision and direction to staff who are responsible for phone and in-person support to users in the areas of e-mail, directories, standard Windows desktop applications and applications developed or deployed under this contract. These personnel serve as the first point of contact for troubleshooting hardware/software PC and printer problems.
Requirements
- Certification: Any one of the IAT Level II certifications (Security+ CE, CCNA-Security, GICSP, GSEC, SSCP)
- Security Clearance: Secret
Responsibilities
- Provides daily supervision and direction to staff
- Oversees phone and in-person support to users for e-mail, directories, standard Windows desktop applications, and applications developed or deployed under this contract.
- Manages the first point of contact for troubleshooting hardware/software PC and printer problems.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
Education Level
No Education Listed
